I've heard bad things about Surrey and yes, you should be careful with the landlord, make sure you have everything in writing, don't sign anything unless you are sure you understand it. If there is a damage deposit, you should have a walk through and a walk through report you should get a copy of as well as you get a copy of your lease. You need to make sure all damages to the apartment are listed on the walk through and document it yourself with photos as you move in. When you move out, you should also do a walkthrough and if they try to blame you for something that is not your fault, do NOT sign it. You should also get a copy of the walk through report.
If you have any problems in the apartment you need to complain to the landlord about, make sure you document when you complain and how they responded. This will be good to have if they don't respond to your complaints and you need to take them to the tenants board.