+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

Did not receive passport back from cpc ottawa / fedex

devangpatel01

Newbie
Jun 4, 2020
1
0
on 26th May 2020, cpc ottawa confirmed that my passport was returned to me. But the fedex tracking number never got updated. When i contacted fedex regarding it, they said they dont see any updates in their database (they havent received the package). Fedex asked to tell cpc ottawa to contact them and check.
cpc ottawa is just saying they returned the package containing my passport and now i should contactfedex for further enquiries.

The package contains my passport and its very important for me. I do not want to lose my passport.

Please guide me on what should i do in this scenario.
 

nll

Star Member
Dec 12, 2019
157
69
Canada Post lost my CoPR a few months ago.
You need to call FedEx and ask for an investigation of some sorts, they have to find it.
 

smash1984

Champion Member
Oct 7, 2018
1,404
475
on 26th May 2020, cpc ottawa confirmed that my passport was returned to me. But the fedex tracking number never got updated. When i contacted fedex regarding it, they said they dont see any updates in their database (they havent received the package). Fedex asked to tell cpc ottawa to contact them and check.
cpc ottawa is just saying they returned the package containing my passport and now i should contactfedex for further enquiries.

The package contains my passport and its very important for me. I do not want to lose my passport.

Please guide me on what should i do in this scenario.
If any of the fedex offices are open then you should go and talk to them personally. A passport is your lifeline when outside your country of origin.

They need to figure out what happened with this fedex tracking number. If they can confirm that and give you some written correspondence about it then take it up with cpc ottawa.
 

jagni

Full Member
Jun 20, 2020
25
10
United States
Category........
FSW
AOR Received.
23-11-2019
on 26th May 2020, cpc ottawa confirmed that my passport was returned to me. But the fedex tracking number never got updated. When i contacted fedex regarding it, they said they dont see any updates in their database (they havent received the package). Fedex asked to tell cpc ottawa to contact them and check.
cpc ottawa is just saying they returned the package containing my passport and now i should contactfedex for further enquiries.

The package contains my passport and its very important for me. I do not want to lose my passport.

Please guide me on what should i do in this scenario.
Hi,

Could you please share what happened later in your case? I am in the same situation currently. Hope you were able to get your passport back safely.

Thanks.
 

jagni

Full Member
Jun 20, 2020
25
10
United States
Category........
FSW
AOR Received.
23-11-2019
Did you receive your passport eventually? I am in the same situation fedex no update for days. I am in the US
Hi,

Could you please share what happened later in your case? I am in the same situation currently. Hope you were able to get your passport back safely.

Thanks.