I have contacted my area MP Mississauga. He given me a couple of forms to fill the possible information about my application and one is consent form to authorise him to get information on my application. one he will submit on his own way. he would be able to get information. I don't know how far he will be successful on it. but I have no other way because on telephone cic is just giving standard reply.Yes, I have sent them web form last week. Waiting for their response. Tried calling yesterday, the line was busy. Will try calling them again.