yep you have to cancel or line up in the morning with the urgent travel tickets to get passport within 2 business days category.I applied for my first passport at SC location at North York on 04/19 with no travel date at the time. Expected mail out date was 05/17 and ETA was 05/25.
Here is my follow up history-
05/26 - In Examination
06/14 - In Examination
06/21 - In Examination. Since I have travel coming up on 07/02 so requested transfer to local office. I was advised that I will get a call from the Passport office
06/28 - No decision yet. Agent asked to keep patience.
06/29 - No calls recv still. I have a flight booked for 07/02 and 07/01 is Canada day so only tomorrow left in between.
Should I cancel my ticket then?