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Canadian Passport in person timeline

kzaman

Full Member
May 31, 2015
49
20
Got hold of the rep after waiting for a couple of hours on the phone yesterday. Application is still "under examination". Had submitted it at service Canada office on 25th of March. Rep had no idea when they will start working on it and what's the average processing time these days. He kept saying that if I want it urgently then to transfer it to a local office provided I've proof of travel which I don't as I want the passport in my hand before making any plans. So it seems that is the only option left to have your application processed. All along they have been saying not to make any travel plans before the passport is issued and now they want confirmed travel booking before processing your passport.

Really frustrating!!! Anyone else in the same boat with over 2 months waiting for their passport?
 
 

delray55

Hero Member
Apr 4, 2022
307
134
Got hold of the rep after waiting for a couple of hours on the phone yesterday. Application is still "under examination". Had submitted it at service Canada office on 25th of March. Rep had no idea when they will start working on it and what's the average processing time these days. He kept saying that if I want it urgently then to transfer it to a local office provided I've proof of travel which I don't as I want the passport in my hand before making any plans. So it seems that is the only option left to have your application processed. All along they have been saying not to make any travel plans before the passport is issued and now they want confirmed travel booking before processing your passport.

Really frustrating!!! Anyone else in the same boat with over 2 months waiting for their passport?
You can contact your MP's office. they may be able to influence and process it faster since you have been waiting for 2 months
 

Anne_B

Full Member
May 23, 2022
25
20
Was at Vic St on Tuesday. Got there at 6am, was out by 9:30. You wait outside till office opens. You get activity around 6.30-7am when security starts screening people to make sure you are eligible. They don't check docs at that point, just asking that you are travelling within 25 days or if's for a office transfer or check status of a mailed in application. Latter 2 cases will be split in a different line.
If I have a booked appointment at a Service Canada office, should I still come this early and wait in line?
Or is there a separate line for booked appointments?
 

delray55

Hero Member
Apr 4, 2022
307
134
If I have a booked appointment at a Service Canada office, should I still come this early and wait in line?
Or is there a separate line for booked appointments?
You can go 5 or 10 minutes before appointment
Security staff will guide on next steps
 
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nc_positiveguy

Star Member
Aug 25, 2017
68
23
Got hold of the rep after waiting for a couple of hours on the phone yesterday. Application is still "under examination". Had submitted it at service Canada office on 25th of March. Rep had no idea when they will start working on it and what's the average processing time these days. He kept saying that if I want it urgently then to transfer it to a local office provided I've proof of travel which I don't as I want the passport in my hand before making any plans. So it seems that is the only option left to have your application processed. All along they have been saying not to make any travel plans before the passport is issued and now they want confirmed travel booking before processing your passport.

Really frustrating!!! Anyone else in the same boat with over 2 months waiting for their passport?
I am in the same boat just at a seat in a row further at the back! Lol!

Got through the agent on Thursday 05/26 following instructions from SC officer to call in if I don't get my passport by 05/25.

Status is "In Examination"...not sure what that means. Consistent with what you said above the only way to get a passport is travel proof.

Timeline - Application submitted in person - 04/19 at SC North York
Expected mail out date - 05/17
ETA - 05/25

Regards,
NC
 
 

Invincible84

Hero Member
Jun 20, 2016
893
424
Ontario
Category........
CEC
Visa Office......
Ottawa
NOC Code......
2171
App. Filed.......
06-02-2020
AOR Received.
04-03-2020
Got hold of the rep after waiting for a couple of hours on the phone yesterday. Application is still "under examination". Had submitted it at service Canada office on 25th of March. Rep had no idea when they will start working on it and what's the average processing time these days. He kept saying that if I want it urgently then to transfer it to a local office provided I've proof of travel which I don't as I want the passport in my hand before making any plans. So it seems that is the only option left to have your application processed. All along they have been saying not to make any travel plans before the passport is issued and now they want confirmed travel booking before processing your passport.

Really frustrating!!! Anyone else in the same boat with over 2 months waiting for their passport?
I submitted on 29th March with mail out date as 29th April. Still nothing, crickets! Waiting and waiting...
 

Invincible84

Hero Member
Jun 20, 2016
893
424
Ontario
Category........
CEC
Visa Office......
Ottawa
NOC Code......
2171
App. Filed.......
06-02-2020
AOR Received.
04-03-2020
I submitted multiple forms for status but no response ever... Passport agency really needs to get their act together!

Request status of a child application (cic.gc.ca)

Your child’s application status is usually available 10 business days after you submit it. If you applied in person at a Passport Program Office, the status is usually available in 5 business days.
 

bottlezz

Newbie
Nov 12, 2014
5
0
Got hold of the rep after waiting for a couple of hours on the phone yesterday. Application is still "under examination". Had submitted it at service Canada office on 25th of March. Rep had no idea when they will start working on it and what's the average processing time these days. He kept saying that if I want it urgently then to transfer it to a local office provided I've proof of travel which I don't as I want the passport in my hand before making any plans. So it seems that is the only option left to have your application processed. All along they have been saying not to make any travel plans before the passport is issued and now they want confirmed travel booking before processing your passport.

Really frustrating!!! Anyone else in the same boat with over 2 months waiting for their passport?
same, applied at March 25th at Vancouver. no news.
 

Anne_B

Full Member
May 23, 2022
25
20
I am in the same boat just at a seat in a row further at the back! Lol!

Got through the agent on Thursday 05/26 following instructions from SC officer to call in if I don't get my passport by 05/25.

Status is "In Examination"...not sure what that means. Consistent with what you said above the only way to get a passport is travel proof.

Timeline - Application submitted in person - 04/19 at SC North York
Expected mail out date - 05/17
ETA - 05/25

Regards,
NC
I'm seriously starting to consider booking a hotel in the US just to have something for proof of travel, and not get stuck for over 2 months... :(
 
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congp

Full Member
Oct 19, 2016
24
5
Got my passport yesterday. Applied in person on May 12 (waited 6hrs in line!). Credit card was charged on May 25. Received the passport on May 30. Off on my trip next week!
 
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pkshaji

Star Member
Nov 11, 2015
87
16
INDIA
Category........
Visa Office......
New Delhi
NOC Code......
0111
Job Offer........
Pre-Assessed..
Nomination.....
16 DEC 2016
AOR Received.
11 JAN 2017
Passport Req..
11 APR 2017
I submitted on 29th March with mail out date as 29th April. Still nothing, crickets! Waiting and waiting...
Submitted on April 5th, Mail out May 7th , ETA May 12th ..... Waiting...!!!
 

shomed

Star Member
Jun 1, 2012
60
4
Job Offer........
Pre-Assessed..
Got hold of the rep after waiting for a couple of hours on the phone yesterday. Application is still "under examination". Had submitted it at service Canada office on 25th of March. Rep had no idea when they will start working on it and what's the average processing time these days. He kept saying that if I want it urgently then to transfer it to a local office provided I've proof of travel which I don't as I want the passport in my hand before making any plans. So it seems that is the only option left to have your application processed. All along they have been saying not to make any travel plans before the passport is issued and now they want confirmed travel booking before processing your passport.

Really frustrating!!! Anyone else in the same boat with over 2 months waiting for their passport?
I also called them a few days back, applied in person in a service Canada location on 30th March. Basically told me the same thing, only difference is he said I might be able to receive the passport in late June or early July.
 

armoured

VIP Member
Feb 1, 2015
10,759
5,455
Went back with appointment after waiting in line last week and the agent deciding didn't like the birth certificate translation. With appointment was in and out in bit less than an hour, passport for pickup in two weeks. Overall painless.

Mind, it was a very busy day at the North YOrk passport office and long, long lines. Clear at 11 am they weren't going to get through all (acc to the commissionaires).
 
 

GuyanaGirl

Hero Member
Jul 4, 2016
751
311
Visa Office......
Kitchener
App. Filed.......
July, 20th 2016
Med's Request
Upfront
I also called them a few days back, applied in person in a service Canada location on 30th March. Basically told me the same thing, only difference is he said I might be able to receive the passport in late June or early July.
Good grief !! What an absolute misery this is. I submitted in person at a service Canada center on April 29th, was told the mail out date is June 7….I have travels planned for July 22 and it’s wild to now have cause for concern that the passport won’t be here by then .
 
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plzhelpme

Star Member
Jan 14, 2013
72
3
Job Offer........
Yes
Med's Done....
Done
Any montrealite who knows , how's the timeline like for a new passport in a normal scenario, walk-in or mail recently?