I called today but couldn’t teach them .. as system said all the agrnts are busy try again.. when is the best tume to call so we can talk to agent?You can answer your perosnal detailz like name, dob, country etc. The only thing different would be address, phone and email of your lawyer. I'm sure they have your address as well on the file and there are other things that they can ask to verify.
Whenever I call, they ask for application number, name, dob, address (which I tell is my representative's and give mine separately).
Just call, I'm sure you'll be fine
thank you..but can you call from any country? or need to use a canadian number?
i tried this application.. but no automated answer.. is it because an off day today?You can send a webform https://secure.cic.gc.ca/enquiries-renseignements/canada-case-cas-eng.aspx
Or you can call IRCC. This is the procedure that many applicants have reported worked for them.