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Sorry for the late response as I was busy with other things. Yes, I was able to talk with them over phone. If you have not been able to communicate with them yet, you can try in this way - call the number the moment the lines get open in the morning at Dhaka. Memorize the prompt numbers for...

I have been trying to get an appointment for my mother's passport submission. In last 2 days I have called more than 20 times. The call ends exactly after 12 minutes 37 seconds. Not only me, my wife and cousin also tried. Same situation. I have filled the web form. Dates already passed, no...