Hello all. I am on my third month of processing. I called the IVR and couldn't get any info on my file (the system couldn't locate it). GCMS notes are delayed as well. So I wrote directly to my VO (Ottawa) and got this response:
Thank you for contacting Immigration, Refugees and Citizenship Canada. Please note that your file is currently under review and requires additional verifications. As a result, the assessment period will be outside of our posted processing times.
Unfortunately at this time we are not able to determine when your application will be finalized, but our office will contact you as soon as all verifications are completed, or if any additional information or documents are required.
We appreciate your patience and ask that you keep correspondence with our office to a minimum.
Has anyone received something similar? I am not sure whether it is a standard "leave us alone" mail or there is actually something going on with my file. If so, do I have the legal right to know whats going on and can claim further information?
Thank you for contacting Immigration, Refugees and Citizenship Canada. Please note that your file is currently under review and requires additional verifications. As a result, the assessment period will be outside of our posted processing times.
Unfortunately at this time we are not able to determine when your application will be finalized, but our office will contact you as soon as all verifications are completed, or if any additional information or documents are required.
We appreciate your patience and ask that you keep correspondence with our office to a minimum.
Has anyone received something similar? I am not sure whether it is a standard "leave us alone" mail or there is actually something going on with my file. If so, do I have the legal right to know whats going on and can claim further information?