Wrong name on the Work Permit

HI All,

My living in nanny arrived in Canada in April and just like anyone else who doesn't really speak the language going to a forgiven country alone , she was very nervous, she answered all the questions, provided all the docs required to get thro the Immigration office at the airport. After we have gone home, she found out that the last name on her work permit is incorrect. ( I mean what's wrong with these officers ? , I understand someone with last name consists 20 letters would have a good chance of making mistakes but her last name only has 4 letters and he/she missed the very first one...sigh..) , not sure if she was supposed to check before she left the counter or not but anyhow the Officer made a big mistake.

Right away, my wife called along with her to CIC - 1-888-242-2100 , spoke to an agent and told them that it would take about 3 weeks to fix. 3 weeks later , I called , apparently I cannot talk to the issue because of some privacy law, the agent has to speak to my nanny and asked her to authorize me, anyhow, we found out that that 3 weeks is only for the time it takes for the previous agent to send the request to the Airport office, and should take about 4 weeks from the Airport office etc......so now total of 8 weeks later, I called today, the agent wouldn't even let my nanny to authorize me to talk about the issue , he has to talk to her directly , asked all the verification questions etc, then he put her on hold , came back and said it should take a total of 18 weeks from the Airport office to fix this, I asked if there is a way to expedite this, he answered no, and I said even the officer clearly made a mistake here , we have to suffer this and no way someone would care to help expedite to correct the mistake an officer made at the first place, he said no also....

My questions are :

- in another month, she will be able to apply for a health card, would the wrong last name on her work permit delay/affect the application ?
- her SIN number is also based on the wrong last name , will anyone be in trouble ?
- what are some other troubles, effects would we see / experience with this mistake made by the officer ?
- is there truly no way to expedite this correction ?
- can this last rude agent tag her file and delay this process even further ?

Thank you for your time in advance.