CANADAVISA.com Immigration Forum
May 29, 2012, 06:13:02 pm
   Home   Assessment Help Search Login Register RSS  
*
Welcome, Guest. Please login or register.
Did you miss your activation email?

 News
 
Pages: [1] 2   Go Down
  Print  
Author Topic: what's going on with CIC call centre? anyone else having a hard time...  (Read 971 times)
concrete
Star Member
****

Posts: 107
Ratings: +0
Category........: FAM
Visa Office......: Accra
App. Filed.......: 21-03-2011
AOR Received.: 20-04-2011
File Transfer...: 05-05-2011
Med's Done....: 05-01-2011

« on: August 11, 2011, 08:29:59 am »

getting through? whenever i call, they say all agents are busy and that i can't hold the line then the call gets disconnected. it's sooooo frustrating!!! i've been trying to get info on the CAIPS notes that i ordered  Huh
Logged
Baloo
VIP Member
*******

Posts: 4946
Ratings: +192

« Reply #1 on: August 11, 2011, 08:33:47 am »

getting through? whenever i call, they say all agents are busy and that i can't hold the line then the call gets disconnected. it's sooooo frustrating!!! i've been trying to get info on the CAIPS notes that i ordered  Huh

What number are you calling?
Logged

Hoping for an immigration stream for everyone with this tattoo on their thigh
I provide opinions drawn from experience - I am not a lawyer. Questions? - Check Immipedia http://immipedia.ca
concrete
Star Member
****

Posts: 107
Ratings: +0
Category........: FAM
Visa Office......: Accra
App. Filed.......: 21-03-2011
AOR Received.: 20-04-2011
File Transfer...: 05-05-2011
Med's Done....: 05-01-2011

« Reply #2 on: August 11, 2011, 08:43:40 am »

1-888-242‑2100


Logged
Baloo
VIP Member
*******

Posts: 4946
Ratings: +192

« Reply #3 on: August 11, 2011, 09:10:04 am »

1-888-242‑2100





For more information about access to information and privacy, you can contact the Client Service Unit at
613-946-0953 or 1-800-667-6703 or
visit the Citizenship and Immigration Canada Web site at http://www.cic.gc.ca/english/department/atip/index.asp
Logged

Hoping for an immigration stream for everyone with this tattoo on their thigh
I provide opinions drawn from experience - I am not a lawyer. Questions? - Check Immipedia http://immipedia.ca
wilson
VIP Member
*******

Posts: 3405
Ratings: +215

« Reply #4 on: August 11, 2011, 11:29:25 am »

getting through? whenever i call, they say all agents are busy and that i can't hold the line then the call gets disconnected. it's sooooo frustrating!!! i've been trying to get info on the CAIPS notes that i ordered  Huh

Try to call early in the morning - from 8-00 am.
Logged

When one door closes, another opens; but we often look so long and so regretfully upon the closed door that we do not see the one that has opened for us."

- Alexander Graham Bell
justina
Star Member
****

Posts: 173
Ratings: +3
Category........: FAM
Visa Office......: Vegreville
App. Filed.......: 14-09-2009
File Transfer...: 03-2010 to local office
LANDED..........: 12-08-2011

« Reply #5 on: August 11, 2011, 11:41:49 am »

getting through? whenever i call, they say all agents are busy and that i can't hold the line then the call gets disconnected. it's sooooo frustrating!!! i've been trying to get info on the CAIPS notes that i ordered  Huh

For me, Thursdays and Fridays seem to be the best days to get through. Any other day I have had little or no luck.
Logged
enna00
Star Member
****

Posts: 68
Ratings: +0

« Reply #6 on: August 11, 2011, 10:06:43 pm »

that happened to me for some strange reason it wont put you on hold try calling back again until you can be put on hold worked for me thats if you have patience
Logged
steaky
Champion Member
******

Posts: 2869
Ratings: +63

« Reply #7 on: August 11, 2011, 11:23:20 pm »

after 2pm
Logged
concrete
Star Member
****

Posts: 107
Ratings: +0
Category........: FAM
Visa Office......: Accra
App. Filed.......: 21-03-2011
AOR Received.: 20-04-2011
File Transfer...: 05-05-2011
Med's Done....: 05-01-2011

« Reply #8 on: August 16, 2011, 10:16:15 am »

i'll try again
Logged
cantor2537
Star Member
****

Posts: 186
Ratings: +1
Category........: FAM
Visa Office......: Buffalo-->LA
App. Filed.......: 19-08-2011
AOR Received.: 01-12-2011
File Transfer...: 28-10-2011, 15-12-2011 (transferred to LA)
Med's Done....: 13-06-2011
Interview........: Waived
Passport Req..: 17-02-2012
VISA ISSUED...: 01-03-2012
LANDED..........: 08-03-2012

« Reply #9 on: August 16, 2011, 10:18:18 am »

Keep trying. You will eventually get through and then you will be put on hold for 10+ minutes. If you have to wait longer than 10 minutes they will just disconnect you and not even put you in the line.
Logged
BenderS
Star Member
****

Posts: 55
Ratings: +0
Category........: FAM
Visa Office......: Vegreville
App. Filed.......: November 4 2010
Doc's Request.: August 23, 2011

« Reply #10 on: August 16, 2011, 11:32:20 am »

I tried calling at 830 am this morning, first time said it was too busy to try back later, second time I was on hold for 10 minutes, but got through
Logged
concrete
Star Member
****

Posts: 107
Ratings: +0
Category........: FAM
Visa Office......: Accra
App. Filed.......: 21-03-2011
AOR Received.: 20-04-2011
File Transfer...: 05-05-2011
Med's Done....: 05-01-2011

« Reply #11 on: August 17, 2011, 03:55:06 am »

will try first thing at 8
Logged
ddobro2
Champion Member
******

Posts: 2588
Ratings: +37
Category........: FAM
Visa Office......: Buffalo, NY

« Reply #12 on: August 17, 2011, 07:12:32 am »

i've been calling since the clock struck 8 and it makes no difference  Angry
will try first thing at 8
Logged

8 months, 1 week, and 6 days from application filed to PPR

Landed February 11, 2012

All recent Buffalo applicants spreadsheet: http://tinyurl.com/3rpdwav
spicymum
Hero Member
*****

Posts: 227
Ratings: +3
Category........: FAM
Visa Office......: Sponsorship - Mississauga; PR Application - Accra
App. Filed.......: 24-05-2011
File Transfer...: 28-06-2011
Med's Done....: **-03-2011
Interview........: 11-10-2011
VISA ISSUED...: 11-10-2011
LANDED..........: 29-10-2011

« Reply #13 on: September 02, 2011, 01:14:50 am »


For more information about access to information and privacy, you can contact the Client Service Unit at
613-946-0953 or 1-800-667-6703 or
visit the Citizenship and Immigration Canada Web site at http://www.cic.gc.ca/english/department/atip/index.asp

I have been calling these numbers for several days and they only give U the option to leave a message. I have left detailed messages and my phone numbers requesting a callback but NOTHING!!!  Cry Shocked

I applied for CAIPS notes on my husband's visa application SINCE THE FIRST WEEK OF AUGUST cos he was called for an interview. The last few times I was able to speak with someone they kept saying they didnt have my application! This is crazy, my husband's interview is in early October and is fast approaching. This is driving me nuts!!! I called the CIC Contact Centre and they say they cant help here.

Please does anyone have any other way of contacting these people? Mayb an email address or something?  Huh

Thanks.
Logged

Can't wait to dance with my husband again. Smiley
saifsmarty
Hero Member
*****

Posts: 408
Ratings: +5
Category........: FAM
Visa Office......: ISBD
Med's Done....: JUNE 2011.
Passport Req..: ON WAITING
VISA ISSUED...: WAITING
LANDED..........: WAITING

« Reply #14 on: September 02, 2011, 06:41:32 am »

I have been calling these numbers for several days and they only give U the option to leave a message. I have left detailed messages and my phone numbers requesting a callback but NOTHING!!!  Cry Shocked

I applied for CAIPS notes on my husband's visa application SINCE THE FIRST WEEK OF AUGUST cos he was called for an interview. The last few times I was able to speak with someone they kept saying they didnt have my application! This is crazy, my husband's interview is in early October and is fast approaching. This is driving me nuts!!! I called the CIC Contact Centre and they say they cant help here.

Please does anyone have any other way of contacting these people? Mayb an email address or something?  Huh

Thanks.

yes it always happens .so poor service and even the info they give is weak..a new person can fall in problem if they listen to em and follow like what to do next in a case .. i servived for years coz of one wrong info from a call center lady and later no one takes responcibility and simply say thay have limited info.haaah  Sad Sad Sad
Logged
Pages: [1] 2   Go Up
  Print  
 
Jump to:  

Powered by SMF 1.1.10 | SMF © 2006-2009, Simple Machines LLC