waiting for the CSQ for the past one year

Hi everyone,
I have applied for the CSq from Montreal in July 2010 asa student. I reached a letter saying that the file is opened and after that they asked me to give them the master degree certificate, and employer's letter showing that I am employed. Well I gave them the degree certificate recently in May but I could not provide the employment letter. After that I tried contacting the immigration office regarding y application status, but they do not give me any proper response and I still do not know what is happening with my CSQ. I am really concerned if I am going to get the CSQ ever. And I do not know how to information about my file. If any of you can suggest me something that will be great.
Thanks