In your case, in the original application or in any work permit extensions, did you declare your spouse as CLP?
Unfortunately not, my work permit was organised through the company I work for. Basically their lawyers organised it all for me, my spouse didn't come over until 4 months later as she had study commitments.
If not, I would advise you to contact (sorry about that - I know you had a hard time getting through) CIC again - and this time, ask if you can resubmit/apply for an open work permit for your spouse, but you have not declared her as CLP previously.
Yeah I finally got through to CIC the other day (only took 2 hours of constantly ringing only to have an automated voice say "Try again later"). I mentioned this to the CIC rep and he basically said to do what you suggested here:
Also - I initially thought I can apply for my spouse on her behalf, but was not able to - she has to apply individually for an open work permit but referencing my documents/employment contract/work permit. You can apply using the online application method which is much faster in our experience.
So this is what we're trying now. My spouse will reapply for an open work permit but this time she'll send along a copy of the following:
- Copy of my Work Permit
- Copy of my offer of employment/contract
- Copy of my recent payslip
Just wanted to confirm that I'm not missing anything. As I said, I'd hate to waste another $150.