Unfortunate incident - help please !

[sanity]

A bit of a story first so it is clear -

My application was send via DHL on 11th Aug who lost track of the package on 12th Aug - It simply disappeared from the face of the earth and they apologised, said they will try to find what went wrong etc - this was the update earlier today morning after 6 days of handing in the application.

I have just been informed that they made a mistake & the application went globe trekking - to Germany and now in Canada after they tried to locate the shipment with the warehouse team. It seems it was incorrectly send along with another order supposed to reach Germany and was not scanned inspite of going through several countries. I keep hearing that it is a one-off situation as they have never experienced this before but I see this as an opportunity that I might have lost due to the cap closing in - it was supposed to be delivered on 15th Aug and is expected to reach tomorrow.

They have been supportive throughout and agreed that DHL is taking responsibility of the entire situation - also have agreed to email CIC to inform them of the series of events that led to the delay in delivering the shipment .

Please could you let me know if this email will be reciprocated by the authorities or if there is anything else that I can do due to this unforseen situation?

Many thanks

[devilhimselff]

I dont think CIC will entertain email or anything other than the (Complete) Application received date. Any comment or reply or consideration from CIO is not gonna happen.

But as you have got nothing to loose, there is no harm in trying.

[mandiebraxton]

 @  Sanity, sorry to hear about this, but CIO got nothing to do with it. Not worth contacting...Mandie

[Moonshinemist]

Sanity...
i thought your application reached on 18th July.. did u reapply? if so whts the status of the first application?

[NKKD Hortons]

No use mailing them. They won't reply.


I claimed a money back from fedex when they delivered mine 3days late as against their promised two day international priority delivery. Especially with this cap thing going, I got really mad at them. The reimbursed my $78.

[mitali]

Hi sanity,

I am truly sorry for the situation created by DHL. I never had a good experience with DHL.

Has your NOC already reached its cap?

Unfortunately, CIC will not entertain your request to consider your application. The only occasion when they would accept would be under natural calamity or national or International unrest.

I really do not know how else to help you...but as devil has mentioned - No harm in trying to email them. Atleast it will not bug you in future that you did not try.

Mitali

[Vitomanolo16]

Hi sanity,

If I were in your shoes, I will not accept a refund. I would probably sue them and ask for damages. What had happened is a life changing experience.... You could have missed out on a lot of opportunities. Plans could have been delayed because of this

[zulkfal]

One of the worst courier company in world. Every time I couriered something through them delayed. Couple of examples,
1) I asked my father to courier me some docs from back home, he went to DHL (near to home). They said it will reach On, Canada in 4 working days. Four days converted into 17 days.
2) I sent my passports to Buffalo through them, passports were help by US custom. After speaking with DHL client services for several time, on third day I called US custom. They informed me that they can't open parcel if carrier representative is not present or if they don't have authorization for sender. I sent copy of passport through email, US custom opened my courier and handed it to DHL courier next morning. DHL  staff didn't had time to stay or go to US custom office so they can clear packages.

[sanity]

Thankyou devilhimself , Mandie , NKKD, Mitali , Vitomanolo, Zulkfal.
I thought so too but was hoping that CIC would consider this situation as DHL agreed to take all responsibility for their action. Nevermind I am just an unlucky bee !

  @  Moonshinemist

Yes, it is my second application in a period of 3 weeks. The first reached on 18th July but had to re-do the procedure as I failed to include the transcripts & made other mistakes
The second application was to convince myself that I shouldnt sit back and wait for the negative outcome instead attempt it when I still had a ray of hope left.

You never know what plans god has for each one of us so I still believe that this could be for a reason - Not a blonde but still stupid in a way

[Dhir]

DHL : D for Delay ,H for Hank Panky and L for Last to reach.

[Moonshinemist]

Sanity..
Which are the docs u missed out while filing out the first application.. lets hope they are not major nes and your first application gets accpeted..
Hope for the best...

[Cappuccino]

Sanity, under which NOC did you apply? Anything other than 1122 and time is on your side to have the application located. If it's NOC 1122 then chances are the NOC cap is already full.

I really don't think emailing CIO will do any good whatsoever. They only consider complete applications that they receive and any delays prior to it reaching them it will not care about.

I hope they find your application soon.

Wayne.

[sanity]

 @ Moonshinemist

The only doc that was missing from the initial pack was the transcript - and I made a mistake in the work experience section by not mentioning the 'other' experiences which fall under Skill 0,A,B but instead only quoted the MI occupation. I can still get 67 points without counting the additional experience so I am keeping the faith . Thanks again !

 @  Cappucino
Unfortunately , I fall under the most sougted NOC #1122 so my chances are very slim as you rightly pointed out.
Atlast, they managed to deliver the shipment and I have asked for a full refund to which they are saying , they will send an email to CIC and await the response. To my surprise, the management who initially said that this is a one-off mistake claim to have made this mistake previously and the universities/embassy had considered an explanation from them - yet again, I dont know if it the truth but I am keeping the pressure.

Sanity

[shijoal]

 @  Moonshinemist

The only doc that was missing from the initial pack was the transcript - and I made a mistake in the work experience section by not mentioning the 'other' experiences which fall under Skill 0,A,B but instead only quoted the MI occupation. I can still get 67 points without counting the additional experience so I am keeping the faith . Thanks again !

  @   Cappucino
Unfortunately , I fall under the most sougted NOC #1122 so my chances are very slim as you rightly pointed out.
Atlast, they managed to deliver the shipment and I have asked for a full refund to which they are saying , they will send an email to CIC and await the response. To my surprise, the management who initially said that this is a one-off mistake claim to have made this mistake previously and the universities/embassy had considered an explanation from them - yet again, I dont know if it the truth but I am keeping the pressure.

Sanity

have ur earlier application reached cic? if yes transcript might not a issue.

shijol

[Moonshinemist]

Sanity..
I was informed by my consultant tht this yr transcript is not a must.. if its there well and good .. but if its not there.. no major issues.. so i guess your first application will b taken into consideration..
Moonshinemist