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Reference letter from employer for NOC 2171

c61541

Newbie
Aug 4, 2014
1
0
Hi guys,

Please have a look at the following roles and responsibilities and let me know if they come under NOC 2171.

Alternatively could you please suggest an NOC which could be a better fit?
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1. Analyzing design specifications, test specifications and preparing high level and low level test
cases.

2. Organizing review, walkthrough and inspection sessions to explain the specifications to the team
members.

3. Coordinating with the design team to facilitate timely testing and go-live of the software
upgrades.

4. Performing System Testing, Regression Testing and User Acceptance Testing and reporting test
status.

5. Organizing daily status meetings and maintaining minutes of the meetings.
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bhutanirohit

Full Member
Apr 22, 2017
28
1
Hi All,

I am attempting for NOC 2171, could someone please comment on the job responsibilities if these are good to go, Any comments are welcome

  • Back office IT Applications support analyst for UK based airline company as customer
  • Working across the Software Development Life Cycle (SDLC) for maintenance of customer’s IT application
  • Capturing solution requirements to fix critical bugs over the conference calls with onsite clients and counterpart team
  • Translating and documenting business requirements into functional specification documents and prepare other functional documents that are related to software solution development life cycle.
  • Liaised with all project stakeholders, developers and QA to ensure timely delivery of the software application.
  • Develop scripts based on requirements to analyze and find solution of tickets logged in BMC Remedy.
  • Release management for bug fixes provided by L3 team.
  • Performing solution implementation either onsite or remotely for issues related application configuration and batches
  • Performing knowledge transfer to customers' IT Personnel
  • Logging and tracking issues with the use of BMC Remedy
  • Ensuring support requests are responded and resolved based on pre-defined Service Level Agreement(SLA)
  • Conduction remote session to troubleshoot customers' issues
  • Communicate effectively with internal and external parties on project progress status.
  • Working closely with the manufacturers' product support teams on issues escalation.