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question regarding to the "ready for visa" email from ottawa

juliette0912

Newbie
Jun 22, 2017
2
0
hi guys, i got the "ready for visa" email from ottawa center. however i'm not in canada currently.

it says " If you do not have a mailing address in Canada or the U.S.A, or if you are unable to submit the required documentation for you or your accompanying family members to the addresses below, please send an email to us at CPC-CTD-Ottawa@cic.gc.ca so that we can send you instructions for submitting your documents to a visa office which is the most convenient for you."

i emailed them last week but still got no response. has anyone been in the same situation before? do you know how long it takes for them to respond to emails?? really worried about it now!!