+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

National ID-Birth Certificate

PattyB

Newbie
May 19, 2017
1
0
Hello there,

I am applying for PR and I am unable to submit my application because of one technical issue. I have a son who is a Canadian minor. Presently, he doesn't have a passport so I have used his birth certificate as his national/government ID in my application. The online application form requires both a ''date of issue'' as well as an ''expiration date''. The challenge I have is that birth certificates do not carry an expiration date and the system interprets my form as being incomplete without an expiration date. I've used the 'report a technical problem' option to report this on May 15th, but haven't got a response and my days are counting down. Help please! Thanks in advance!