To all who wants to apply PCC or Good Conduct Certificate from UAE better to have a friend from Dubai or anywhere in UAE. It will take forever to process your police certificate request thru courier (for real). What happened to me, I sent an applications March 14, 2012 thru courier they received it March 18 based on Fedex Tracking Number. I tried to call them several times but they always say the processing time is 2-3 weeks. After 1.5 months I tried to call them again I spoke to Mr. Rasaq then he told me to send somebody or a friend maybe to get the Good Conduct Certificate from their office. I asked one of my friend from Diera to sort it out, she went today as early as 7am and spoke to Mr. Rasaq but unfortunately they din't provide the Good Conduct Certificate as they lost all the files that we sent thru Fedex even the Money Order that I made to pay Fedex for return airway bill. What pisses me off is it took almost 2 months to wait for PCC then I just asked somebody to go there which is very incovenient for my friend coz she has also work at 9am, then WHAT THE H**L? They just told me & my friend that they lost my file? Now what? They want us to provide another pictures & my poor friend need to wake up early (again) at 5am to go there before 7:30am and rush to go to work at 9am. Is that very convenient? A PIECE OF ADVICE, DON'T APPLY TO DUBAI POLICE HEADQUARTERS, APPLY ANYWHERE ELSE IN UAE. BEWARE TO MR. RASAQ & MR. BASHIR, THEY WILL PUT YOU ON-HOLD ON THE PHONE OR THEY WILL ALWAYS TELL YOU "YOUR APPLICATIONS IS ON PROCESS" WHICH IS NOT TRUE, THEY JUST PROMISE YOU THAT YOU'RE APPLICATION IS ON PROCESS WHICH WILL TAKE FOREVER!!!!