Grrrr I just have to vent a little
I had to get police clearances from 5 countries (Australia, UK, Ukraine, Germany and Ireland). Two had to be sent direct by the police organisations concerned (Australia, UK).
The UK one was sent a few days before our application pack arrived in Mississauga, so Mississauga returned it to the UK police. The UK police immediately sent it again but it just arrived back in the UK, with a note from Mississauga saying there is no record of me (they received our pack a week ago, according to online postal tracking, so either there was a cross-over or they haven't logged the application yet).
The UK said they'll send it a third time, but now I'm worried that Mississauga will reject the whole application because it's incomplete at present (and the Australian one should have arrived there this week, I hope that won't be returned too, because it was a pain to get in the first place). The guideline for Australian certs state that it must be sent direct from the police to Mississauga, and the UK said this is also what needs to be done for the UK cert. So I'm surprised that there isn't some sort of 'holding file' for such certificates in Mississauga (I'm assuming this isn't the first time this has happened to someone).
Has this ever happened to anyone else?
Update: This is getting very frustrating! Two weeks after our file arrived in Mississauga (according to online post tracking), they sent back one of the police certificates to me (it had been sent separately, as had two others, directly by the relevant police authority). I'm pretty sure that the other two have also been sent back to the relevant authorities: "We are returning the enclosed correspondence as we are unable to match it with an active application at this time".
I'm sure they deal with a fair volume of correspondence on a daily basis, but I would have thought that a) if a certificate is sent to them, it's clearly because it's for some application and b) that there would be some sort of 'holding file' to keep these things in (at least for a decent period of time) before being returned.
It's very frustrating, especially as I needed 5 certificates in total (UK, Australia, Ukraine, Ireland and Germany). On the CIC website, it states that for various countries, police certificates are sent directly to CIC by the relevant authorities. Yet when they're sent, they return them!
We have a tight timeframe because we're due to leave Germany at the end of September and had already begun planning for a move to Canada. Now we think we'll probably have to find new short-term jobs in Germany (including getting work permits) as I can't see all this being resolved by October.
Or am I overreacting?
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