ya i get it but there has to be somebody who manually updates it right !
I dont think it is a manual update.
The new case processing system GCMS.
I think VO's desk has the PC with GCMS and all notes are entered into the system.
So GCMS is a system run real time used by VO
However I think that the ECAS is a separate entity being web based
and maybe for security reasons the ECAS and GCMS are not connected or not "wired"
And a manual transfer of application status is done batchwise to the ECAS from GCMS
(that is why we see the delay in GCMS)
Probably is done by some batch processing program and an administrator.
and not manually, like "packets" go from GCMS to ECAS
and update is run in schedule "periods"
like "time to wake up the Indians..."