Temporary Resident Status

I have been married to my husband since September 2009, he is a Canadian Citizen. I moved to Canada with my three children in December 2010 to be with him. I applied for Permanent Residence under the Family Class Sponsorship in April 2011. I sent all the forms required from information I gain from CIC website. I then in September 2011 call the CIC call centre to see if I could get any information regarding my application, and spoke to a gentlemen who was very helpful. He told me that I need to applied for restoration of temporary resident status. I told him that I had not seen this application nor did any document I had filled in mention this application would need to be file as well, and he told me, you wouldn't be able to find it, but he would direct me to the correct form. He helped me fill the forms out and I paid what he said I should and sent the documents off.

I sent the application Xpresspost, which was lost by Canada Post, which I could prove with a print out off the Canada Post website. I then resent the application which was received by Vegreville on the 25th October 2011.

I have in the last two days received letters from CIC, Vegreville stating the following.

First Letter States:

This refers to your application for a Work Permit No action is being taken to process your
request for the following reason.

As a foreign national in Canada, you are not eligible to apply for an open work permit until such
time as you receive confirmation that your application for Permanent Residence will be
processed from within Canada (first-stage approval). Your application for an open work permit
will be considered at the same time as your application for permanent residence and, if the latter
is accepted, the open work permit will be issued to you. Meanwhile, you no longer have
temporary resident status lease see our second letter of the same date regarding the application (p
for restoration of the temporary resident status of yourself and your three children). You may
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We are currently working on applications for permanent residence that were received in late
January 2011

The client number in the top right-hand corner of this letter is your personal identification
number; it lets people see and use information about you that is on your immigration file. To
protect yourself, you should not let anyone else use it. When you send a letter to us, please
include your personal identification number.

Officer JG-S
Case Processing Centre
Vegreville, Alberta

Second Letter Stating :

This refers to your application for restoration of Temporary Resident Status and related
Temporary Resident documents for yourself and if applicable your family members.

The entire application package is being returned to you as we cannot process your request
because you did not include the total applicable fee of $800.OO ($200.OO x 4). We are returning
the two, unprocessed HPM receipts totalling $525.OO (RO for $375.OO and
RO for $150.OO).

In addition, section 182 of the b @ migration and Refugee Protection Regulations states that
temporary resident status can be restored under specific conditions, @ an a is if lication ' made
within 90 da_ s after losin tem orar resident status. You arrived in Canada on December 13th,
2010, with temporary resident status valid to June 13th, 2011. Your application was postmarked
October 25th, 2011. As you have not submitted your application within this 90-day period that
expired September 11th, 2011, your temporary resident status cannot be restored. The same
applies to your three children. Therefore, do not resubmit this application for restoration as it will
be refused

The client .number in the top right-hand corner of this letter is your personal identification
number; it lets people see and use information about you that is on your immigration file. To
protect yourself, you should not let anyone else use it When you send a letter to us, please
include your personal identification number.

If you change your address, please tell us immediately by calling the Citizenship and
Immigration Canada Call Centre at 1-888-242-2100, or on the internet at
@ htt www cic c ca. You can also get general information and application kits from the Call
Centre or on the internet. If you require further assistance, please phone the Call Centre and be
ready to give your client number and your date of birth.

Officer JG-S
Case Processing Centre
Vegreville, Alberta

Please can someone advise me.

Thank you