Study permit app. Xfered to local office

[fracture]

Hi,

my budy's application for study permit was transfered from vegreville to etobicoke local immigration office six months ago, and yet no news from them. He called imm call centre zillion times they repeat the same answer that your file has been xfered to local imm. office they will contact you. I kiindly request the senior members and those who had similar experience to suggest some tips and normally how long does it takes to process an application for SP at ectobicoke or any other local imm. office. Thanks in advance.

Cheers.