Access to Information requests should be directed to:
Access to Information and Privacy Division
Citizenship and Immigration Canada
360 Laurier Avenue West, 10th Floor
Ottawa, Ontario K1A 1L1
How to order your immigration file notes
There are two ways to obtain FOSS or CAIPS notes.
If you are physically in Canada, you can obtain them for free under the Privacy Act.
If you are overseas, someone else (a Citizen, Permanent Resident, or someone physically present in Canada) will have to obtain them for you under the Access to Information Act. This can be a relative, friend or sponsor, or a commercial service. For this there is a $5 fee (more if you use a commercial service), and you will have to provide consent. Forms for this are available on the Citizenship and Immigration Canada website.
Payment can be made by credit card. (2011)
Completing the Access to Information and Personal Information Request Form
Choose "Receive copies of the records"
For applications being processed overseas, choose "CAIPS (information abroad)".
For applications being processed in Canada, choose "FOSS (information in Canada)". (Normally, it is not recommended to order "IN CANADA FILE (FOSS included)" since this requires that the paper file is taken out of storage and may affect processing times. The FOSS notes alone are usually sufficient.)
The "Requester's reference no." can be left blank - that is used by representatives who are ordering FOSS notes for clients, who may have their own reference number for the file in question.
Where to send the request
For the address or fax number to send your request to, see Addresses for Personal Information Requests on the CIC website (mailing addresses only) or alternatively InfoSource(mailing addresses and fax numbers).
1. Request Formhttp://www.cic.gc.ca/english/pdf/kits/forms/IMM5563E.pdf
2. Consent Formhttp://www.cic.gc.ca/english/information/applications/release-info.asphttp://www.cic.gc.ca/english/pdf/kits/forms/IMM5475E.pdf
3. Credit Card Formhttp://www.cic.gc.ca/english/department/atip/form-imm5667.asphttp://www.cic.gc.ca/english/pdf/kits/forms/IMM5667E.pdf