Shame on you Canada Immigration!

Well, We found out from our MP's office a week ago that the visa for our step-daughter was issued. We had made numerous inquiries, but did not get any answers ourselves. They told us the visa would be sent to Santo Domingo last week. I booked my husband on a plane for April 5 to April 12 to return with his daughter. Her medical expires April 18th. Which means the Visa should as well.

My husband called last Friday and yesterday to the embassy in Santo Domingo and there was no Visa. I told him to go in today and speak to someone in person. He did and he received the ViSA today with an expiry of April 11 which is this Saturday!!!! I am livid! Jose asked why it was the 11th to the man behind the counter. He had no answer for him, but was quick to remind him that if he didn't fly her out on Saturday we would be starting this process over again!

If it wasn't for our MP two weeks ago making the inquiry's we would never have made plans for my husband to get to DR and we wouldn't have known the visa had been issued. Yesterday the website, finally changed to decision made. If we had waited for immigration to call, our little girl would have missed her day. We would still be waiting and her visa would have expired Saturday.

Shame on them! Shame on them for not having the courtesy and the consideration to a 4yr old child. I will be making a formal complaint and making a complaint under the human rights act. This is absolutely non-sense. Luckily I was able to find one flight out of Punta Cana this Thursday. We will be together as a family in two days.

This is my second time through this and this is the second time I have felt the standard of treatment different than any other agency. I am a gov't employee and would never treat anyone like they have treated my family or you!

A lesson to everybody to take control of your destiny. Order the CAIPS. Have your MP's make phone calls. If we continue to allow them to control us they will continue to do whatever they feel like!
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Kcsider
Star Member