Apparently, yes, there is a difference.
In this case, you might have to phone CBSA yourself. If you try email them, they may give you the following:
Information on importing goods for people intending to settle in Canada is accessible from the "Publications" section of the Canada Border Services Agency Web site at the following URL:
Memorandum D2-2-1
http://www.cbsa-asfc.gc.ca/publications/dm-md/d2/d2-2-1-eng.html Links to additional information on settling in Canada are accessible from the above-mentioned Web site at the following URL:
Immigrating or Settling in Canada
http://www.cbsa-asfc.gc.ca/publications/help-aide/topic-sujet/10-eng.html We also invite you to contact the Border Information Service (BIS) by telephone and speak to an agent directly for additional assistance with your enquiry. You can access the BIS line free of charge throughout Canada by calling 1-800-461-9999. If you are calling from outside Canada, you can access the BIS line by calling 204-983-3500 or 506-636-5064 (long-distance charges will apply).
If you call during regular business hours (8:00 a.m. to 4:00 p.m. local time, Monday to Friday, except holidays), you can speak directly to an agent by pressing "0" at any time.
Thank you for contacting the Canada Border Services Agency.
Internet:
www.cbsa-asfc.gc.caE-mail: cbsa-asfc @ canada.gc.ca
Canada Border Services Agency
Ottawa, Ontario
K1A 0L8
Government of Canada | Gouvernement du Canada