Hi,
We've just gone through this ourselves, so I'll try to answer your questions:
1. You'll need to request the CAIPS notes as she isn't a PR or citizen.
2. Check the CAIPS notes box and fill in the Embassy box next to it (put London, UK)
3. In the Visa File number write Unknown or that London never sent it to you. Something like that, and they'll try to find her notes using her name and DOB etc.
4. Don't check the PR box.
Basically, the Client ID sent with the sponsorship approval letter is YOUR Client ID. To get the CAIPS notes, they need HER file number. From what I understand, once a local visa office receives the forwarded PR application, they should send out an Acknowledgement of Receipt letter, which would include the file number. But apparently not all offices bother, and unfortunately it seems London don't bother.
And one very important point - you also need to include a consent form from your wife giving you permission to order her CAIPS notes. You can find the consent form on this page:
http://www.cic.gc.ca/english/information/applications/release-info.aspShe should fill this out and sign it (you shouldn't sign it even though there's a space for spouse/partner to sign).
Then on the Access to Information form:
- you put her name and DOB in the section at the top of the form.
- You check the box on the left under Access To Information Act ($5.00 fee) which says Receive copies of the records
- You check the CAIPS notes box on the next section and specify the embassy, and that the file number is unknown.
- In the bottom section you fill out YOUR name and contact details etc and check the box, as you are requesting it on your wife's behalf.
- You sign it and mail it in with the consent form and a cheque for $5 made payable to the Receiver General for Canada.
The address to send it to is:
Public Rights Administration
Citizenship and Immigration Canada
Narono Building
360 Laurier Avenue West, 10th floor
Ottawa, ON
K1A 1L1
Hope this helps.