So that is over two months with the mailing. Took soooo long to be mailed back

Did she send a stamped addressed envelop together with her application?
Hi there,
My friend who live in caregiver she was applied for TRV in seattle. She lives in Calgary .Here is her time line...
Office recieve app. on Sep 29, 2011
Got TRV issued on Oct 19, 2011
passport arrived at her house on Nov 1,2011 ( by USPS regular mail)
Hope it helps