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Author Topic: PR Card Photo Rejection: Head Size Issues  (Read 547 times)
danhass
Hero Member
*****

Posts: 319
Ratings: +5
Category........: FSW1
Visa Office......: Buffalo
NOC Code......: 0213
App. Filed.......: Aug 12, 2009 (CIO), Mar 30, 2010 (Buffalo)
Doc's Request.: Oct 27, 2009
AOR Received.: Apr 28, 2010 (2nd AOR)
Med's Request: May 19, 2011
Med's Done....: May 25, 2011 (reached Ottawa June 13)
Interview........: waived: Jan 17, 2011
Passport Req..: Mar 12, 2012
VISA ISSUED...: Mar 22, 2012
LANDED..........: Mar 23, 2012

« on: September 27, 2011, 02:37:43 pm »

Guys just wanted to have clarification regarding photo specification. A lot of PR Card photos are getting rejected. I plan to land, apply for PR card and then leave after a few days so I don't want the hassle of having my PR photos rejected. I've done some searching on this forum and have come up with these details:

Besides the passport size photos (which are much larger, I'm not going to talk about those here), the standard photo "frame size" is 35mm by 45mm (1 3/8" to 1 3/4"). However there are three variations of head size for this frame size:


- When I applied for FSW app to VO the very first time, I used these specs:
http://www.cic.gc.ca/english/information/applications/guides/EG7A.asp

This page has a problem.  The text says the head size should be between 25 mm and 35 mm (1” and 1 3/8”). But the photo illustration has a marking of head size between 25mm and 30mm (1" and 1 1/5")


- When we get PPR, we have to submit passport with photos that have visa photo specs:
http://www.cic.gc.ca/english/information/applications/photospecs.asp

Here the head size is between 31mm and 36mm (1 1/4" to 1 7/16")

(Correction, thanks to zulkfal: Buffalo VO doesn't request these specs; they request the PR Card specs ... so your VO may also have a different requirement depending upon what you get in PPR)


- Finally, when we land, we're supposed to use following specs for PR card photos (to give to the immigration officer):
http://www.cic.gc.ca/english/information/applications/guides/5445EB.asp

Here the head size is between 25mm and 30mm (1" and 1 1/5"). Same as in the photo illustration for FSW Appendix A (the first case above)


Seniors, members, correct me if I'm wrong and feel free to comment!

P.S.: photos could still be rejected for other reasons (smiling/frowning, tilted head, not clear, etc etc, but I guess those are easier to handle)
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CIO (2009):
- app filed: 30-6
- incomplete: 24-7
- filed again: 25-7
- "app filed" status: 12-8
- approval (doc's req.): 27-10

Buffalo (2010):
- app sent: 1-2
- incomplete: 29-3
- sent again: 30-3
- 2nd AOR: 28-4
- In Process: 5-8
zulkfal
Hero Member
*****

Posts: 806
Ratings: +47
Category........: FSW1
Visa Office......: Buffalo
NOC Code......: 1111
App. Filed.......: 05/10/2009
Doc's Request.: 15/12/2009
Nomination.....: N/A
AOR Received.: 06/05/2010
IELTS Request: Submitted with Doc's
File Transfer...: 22/12/2009
Med's Request: 04/05/2011 (Dated: 24/04/2011)
Med's Done....: 09/05/2011
Interview........: Waived
Passport Req..: 08/07/2011
VISA ISSUED...: 25/07/2011
LANDED..........: 07-08-2011

« Reply #1 on: September 27, 2011, 03:03:53 pm »

The spec for photos required at time of PPR are used for PR card, PR card application is attached with CPR. Buffalo provided me following spec for pictures with PPR

http://www.cic.gc.ca/english/information/applications/guides/5445EB.asp
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Made it in 21 months and 4 weeks
danhass
Hero Member
*****

Posts: 319
Ratings: +5
Category........: FSW1
Visa Office......: Buffalo
NOC Code......: 0213
App. Filed.......: Aug 12, 2009 (CIO), Mar 30, 2010 (Buffalo)
Doc's Request.: Oct 27, 2009
AOR Received.: Apr 28, 2010 (2nd AOR)
Med's Request: May 19, 2011
Med's Done....: May 25, 2011 (reached Ottawa June 13)
Interview........: waived: Jan 17, 2011
Passport Req..: Mar 12, 2012
VISA ISSUED...: Mar 22, 2012
LANDED..........: Mar 23, 2012

« Reply #2 on: September 27, 2011, 03:07:07 pm »

Thanks zulkfal,

That makes it even easier since now the PPR photo specs are the same as PR Card specs
Logged

CIO (2009):
- app filed: 30-6
- incomplete: 24-7
- filed again: 25-7
- "app filed" status: 12-8
- approval (doc's req.): 27-10

Buffalo (2010):
- app sent: 1-2
- incomplete: 29-3
- sent again: 30-3
- 2nd AOR: 28-4
- In Process: 5-8
zulkfal
Hero Member
*****

Posts: 806
Ratings: +47
Category........: FSW1
Visa Office......: Buffalo
NOC Code......: 1111
App. Filed.......: 05/10/2009
Doc's Request.: 15/12/2009
Nomination.....: N/A
AOR Received.: 06/05/2010
IELTS Request: Submitted with Doc's
File Transfer...: 22/12/2009
Med's Request: 04/05/2011 (Dated: 24/04/2011)
Med's Done....: 09/05/2011
Interview........: Waived
Passport Req..: 08/07/2011
VISA ISSUED...: 25/07/2011
LANDED..........: 07-08-2011

« Reply #3 on: September 27, 2011, 03:11:34 pm »

yes, I visited a photographer, he had a software which helped him to resize the picture (face, dimension etc) according to requirement. 
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Made it in 21 months and 4 weeks
jang
Star Member
****

Posts: 72
Ratings: +2
Category........: FSW1
Visa Office......: LA
Pre-Assessed..: Yes
App. Filed.......: 21-10-2009
Doc's Request.: 22-01-2010
AOR Received.: 28-06-2010
File Transfer...: 28-07-2010
Med's Request: 20-08-2010
Med's Done....: 02-09-2010

« Reply #4 on: October 10, 2011, 09:48:44 am »

Do any of you have the contact phone numbers of outside Canada office to inquire about PR card delays because of photo issues?
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vonster
Star Member
****

Posts: 139
Ratings: +1

« Reply #5 on: October 25, 2011, 02:00:11 pm »

Can someone who has gone through this advise the process? what happens? do they send you a letter?
Do you have to submit new photos in person?
Do you mail it?

How long after you resent the new photos do you get the PR Card in the mail?
Thanks.
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PMM
VIP Member
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Posts: 13868
Ratings: +514

« Reply #6 on: October 25, 2011, 02:10:36 pm »

Hi

Do any of you have the contact phone numbers of outside Canada office to inquire about PR card delays because of photo issues?

The following phone no. MAY work to contact Immigration from outside Canada. I haven't tested it though.

+1 613 944 4000 (for an agent: options 1,2,1,2,1 ... then 0 to skip the message)
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PMM
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