Hi
Situation:
My dad became a pr and arrived here on Aug 2, 2011.
He has purchased a ticket to travel back home on Nov 9, 2011 to close down his business.
However, we have not received the pr card and when we called a month ago they said it was coming.
We went to the Local CIC Office today and they said there's something wrong with the picture and told us to call the call centre.
We did and they told us to apply for a travel document.
However, the travel document guide indicates a residency requirement but I'm not sure if my dad qualifies.
Please help.
I wanted to submit another PR Application but we have to pay for it which doesn't make sense because for new PR, it was included in fee.
The local cic office just said we're mailing you a letter about the picture but I don't know when this is coming.
I am afraid that if he leaves without his PR Card he will not be allowed to return because he does not meet residency requirement.
Thanks very much.
1. The residency requirement is 2 years residence in every 5 years. So obviously your dad is fine.
2. He applies at the office responsible for where he will be the instructions for obtaining a TD are here:
http://www.cic.gc.ca/english/information/applications/travel.asp3. Since you didn't tell us what country, you will have to check the office web site for their processing times.