PLZ Seniors - Need Pointers. (Medical forms received but crossed 45 days)

[brad84]

Hi Folks,
Not sure, if it is a bad news or even worse.

I have received Medical form, Passport request and RPRF scan copy from my consultancy (Courier on way). I'm very much worried after seeing the date on the form is 1st April 2011 and they asked me to submit all above in single package withing 45 days of this letter date (it says no extension on this and application will be refused).

When I checked with my consultancy they told that package envelope was sent by new delhi office on 13th April and was received on 10th May 2011 for some reasons(My consultancy didn't notice the date at this time).

++ With this proof can I call Immigration call center number tomorrow (if possible, file a case) and find possible way to proceed on my file?
++ Since my package from my consultancy is couriered and is on way, can I take photo copy of my medical form to medical center and go through medical tests?

What are the options I have? Any pointers will be helpful.

P.S. My e-case status shows In Process with date of processing.

Regards
Brad