I belive that this is standard reply ( Autoreply) . Again... if you have applied through consultant then they might not give you reply.
I belive better to call them... or contact your Bank to know wheter you DD is encashed or not ? ya ... but for it you have to take headache ... as bank will not give you reply in easy way.
Get contact number from other thread or from CIC website.
Hope it helps you.
I did make an enquiry in the above address but the reply was like:
If this is a request for case information, the responsibility placed on us by the Privacy Act to protect all personal information precludes us from responding using e-mail unless we are able to verify that you are entitled/authorized to receive the case specific information. In this respect, if you are the applicant and you provide us with your full name, date of birth, and a file number or Citizenship and Immigration Canada (CIC) client ID, or you are a person to whom we are authorized to release information (written consent on the immigration file) and are able to provide the applicant's full name, DOB and the file number or CIC client ID, you will receive a reply by e-mail within 20 working days. If you are not the applicant or you are not authorized to receive the information, you will not receive a further reply to your e-mail. If you have applied within the last six weeks, we will not be responding to your enquiry- please ensure adequate time has passed before making an enquiry.
So i am confused. It may be because i applied throught visa consultant or their office is still closed.