Permanent Residence Card - Wrong Pictures

[edupolo]

Hello,

I was just informed that the picture we sent for our Permanent Residence card are not valid (strange since I took the specs to the photographer and they looked exactly like the ones they wanted) Never mind, no point in complaining since it will not change anything.

I was told that I should get a form to my home address in Canada. Does anyone know what they ask for in the form? They said that if I do not receive the form I can always send a letter explaining what happened with my address, client ID reference and new photographs, and mail them to the Toronto office.

I was just wondering if anybody has gone through this and if they can tell me what the process is like. Will it take forever to get my cards afterwards. We have already waited 4 months and now they decided to tell us the pictures are wrong!!! I really hope that the other aspects of Canada work much better than immigration... otherwise we have made a big mistake!!!

Thanks.

[devilhimselff]

Hi
Read this thread, may be something might be helpful in it.

http://www.canadavisa.com/canada-immigration-discussion-board/good-news-for-all-who-had-pr-card-problems-and-out-of-canada-t88957.0.html

[shibuya]

This is the link to the form
https://eservicesak.cic.gc.ca/kms/introinit.do?dispatch=introinit&appno=5445&lang=en
 You can order it only on a canadian address.
Form is IMM5455.

[edupolo]

Thank you guys!
Really appreciate your help!