I have emailed Singapore last week advising that I have sent the documents to CPC-M and as of now there is no update and there is nothing in the system regarding receipt of the docs as per call center agent.
I got phone a call today around 5:15pm from an immigration officer ( surprised to see that they are working after 5pm). He told me that I have told Singapore about sending docs. He wanted to know when CPC-M received it as there are lots of mail in the bin and it would be easier to find if he knows the date. After I told him that date, he thanked and said will call me if there is again any problem. Hopefully all goes well and I hear about PPR from Singapore soon.
I need help!!!!!!! I don't know whatelse I can do.
I have called the call center again yesterday and they told me that the officer who called me put a note that there are mails from August that was not opened. He forwarded the same message to Singapore regarding my file.
I have asked the what it means but they could not reply me anything. I have asked them about which mailroom or types of mail he is referring to as spouse and parent applicants who sent documents after mine are getting approval letter. The agent said that she does not know how Mississauga works, she referred CPC-M as Big Monster without any control.
I have emailed Singapore and faxed CPC-M but no replies. How do I know how long it will take? There is no way for me to check about the said backlog and how quickly it will clear up.
Any advise anybody?