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Author Topic: nightmare application has been 'misplaced' by the post office  (Read 2081 times)
thai/peg
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« on: November 02, 2009, 10:41:26 am »

My husbands application was supposed to arrive a week ago. I mailed in priority courier through Canada post. They don't know where it is. They keep asking me if I have checked to see if cic has received it but when I log into check my application status there is nothing. Is there any other way I can check? I have never been able to get though when I call. If I could get through would they be able to let me know?
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Outland Application (Singapore for Thai National)
Nov 18 2009 - Letter arrived Sponsorship approved
Nov 26 2009 - PRV "in process"
March 12 2010- PPR by mail!
April 10 2010-Landed!
Al.Abed
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« Reply #1 on: November 02, 2009, 10:50:27 am »

do you not have a tracking number? have you checked with your tracking number online to see if it was dropped off to cic or not?
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Outland Via Damascus

June 2, 2009 - App sent
July 7, 2009 - sponsorship approved and sent to visa office
July 13, 2009 - "In Process"
Sep 30, 2009 - passport requested by email
Oct 13, 2009 - got email saying to pick up passport with visa on it
bongd
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« Reply #2 on: November 02, 2009, 10:53:39 am »

Hi,

Not being able to long in doesn't mean anything, as CIC does not update the website immediately after they receive it. They only update CAS weekly, and even then, they only update your status when they begin processing. For me, I only managed to log in three weeks after they received my application.

Are you saying that you gave Canada Post the tracking number and they can't tell you where it is? Wow that sucks. They do give $100 coverage but it's about the effort gathering all those documents.

The only way I think you can find out is if you call CIC until you get through, and try asking them.

Good luck.
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Outland
Sep 24 2009 - Application received by CPC-M
Oct 15 2009 - Sponsorship approved
Oct 27 2009 - Application received by Sydney
Nov 16 2009 - Sydney starts processing
Nov 20 2009 - AOR
Apr 2 2010 - PPR
Apr 6 2010 - PP back with stamp
rjessome
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« Reply #3 on: November 02, 2009, 10:56:04 am »

bongd is right.  ECAS won't show your application until after it has been processed.  Your tracking number doesn't show delivered?  What do you mean they don't know where it is?  Their system doesn't show it is delivered either?  Or are you just trying to verify it with CPC-Mississauga? 
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thai/peg
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« Reply #4 on: November 02, 2009, 11:15:23 am »

I have a tracking number and have tracked it online and on the phone with the post office. They say they will tell me in 5 business days what has happened to it, this could include that it has been lost. I actually got through to CIC on the phone. She said she could not verify if it has been delivered as they are only opening applications from Oct 5. So I would have to wait for them to start opening applications sent on Oct 24th. So basically I guess I have to wait to see what the post office has to say. 
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Outland Application (Singapore for Thai National)
Nov 18 2009 - Letter arrived Sponsorship approved
Nov 26 2009 - PRV "in process"
March 12 2010- PPR by mail!
April 10 2010-Landed!
thaihubbie
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Posts: 290
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Category........: FAM
Visa Office......: Beijing
App. Filed.......: 07-12-2010
File Transfer...: 29-01-11
Med's Done....: 12-11-2010
Passport Req..: 29-01-2011
VISA ISSUED...: 11-03-2011

« Reply #5 on: November 02, 2009, 07:54:44 pm »

Have been following your situation closely. That is really terrible... . I'm not too impressed with the Canadian system as a whole. Maybe I've been away too long.
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Integrity combined with faithfulness is a powerful force and is worthy of great respect.
thai/peg
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« Reply #6 on: November 05, 2009, 11:07:52 am »

just need to vent about this absurd situation. So canada post opened a trace on my application. They finally got back to me 5 business days later saying that they had contacted Cic in Mississauga and they informed them that they could not give any information out to anyone but the applicant. So I called cic and they told me again that I would have to wait until the end of November to get verification that they had relieved our application. I am finding it hard to not become totally consumed with the fact that all of our hard work has been lost, some things we cannot replace and I do not have copies of. like old pictures, boarding passes etc, which is my fault but really this whole thing is so unbelievable.
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Outland Application (Singapore for Thai National)
Nov 18 2009 - Letter arrived Sponsorship approved
Nov 26 2009 - PRV "in process"
March 12 2010- PPR by mail!
April 10 2010-Landed!
YorkFactory
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« Reply #7 on: November 05, 2009, 11:22:17 am »

So I would have to wait for them to start opening applications sent on Oct 24th.

Keep in mind that the date that is listed on the CIC web site has nothing to do with when the application was mailed, only with when it was received.
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PMM
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« Reply #8 on: November 05, 2009, 03:25:06 pm »

Hi

So I would have to wait for them to start opening applications sent on Oct 24th.

Keep in mind that the date that is listed on the CIC web site has nothing to do with when the application was mailed, only with when it was received.

The OP should keep in mind that Mississauga receives over 10K pieces of mail per month.

PMM
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PMM
nyssa
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Posts: 971
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Category........: FAM
Visa Office......: Buffalo, USA
App. Filed.......: 30-07-2010
AOR Received.: 22-09-10
Med's Done....: 09-01-2010
Interview........: WAIVED
Passport Req..: 06-10-2010
VISA ISSUED...: 06-11-2010
LANDED..........: 06-01-2011

« Reply #9 on: November 05, 2009, 04:08:26 pm »

Is it just me or does it seem like Canada Post isnt the best way to go? A lost application package is definitely a worst nightmare. I would contact CIC if possible for sure.
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Stay optimistic! True love will always prevail.

Married: 24-10-2009
Medical: 09-01-2010
Application Sent: 30-07-10
Application Received: 03-08-10
Sponsorship Approval: 01-09-10
In Process: 14-09-10
AOR: 22-09-10
PPR: 06-10-10
Landing: 06-01-11
faisaljee2
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« Reply #10 on: November 05, 2009, 09:10:13 pm »

sue canada post!!
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saralune
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Posts: 173
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Visa Office......: lima
App. Filed.......: 12-2009
Doc's Request.: 11-2011
Med's Request: 15-11-2011
Med's Done....: 17-11-2011
Interview........: 02-11-2011
Passport Req..: 15-11-2011
VISA ISSUED...: 09-12-2011, pick up friday !

« Reply #11 on: November 06, 2009, 12:33:05 am »

wow that's sucks !!


I can't imagine, but if it can help, they lost my wedding certificate a couple of weeks ago. I was waiting for that to  send in my applciation and then the day I was going to pick them up at the town hall, I called to be told that they had not received them, a month later ... so we fallowed up with poste Canada and they never were able to track them back to us.... we ended up having to reissue all the paper work and all that....and courrier everything to make things move faster. They sai dthe would reimburse us... Ihave my UPS bils just waiting to send them.

Sara

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Daisypath Vacation tickers
thai/peg
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« Reply #12 on: November 06, 2009, 12:42:48 am »

PMM, Im well aware they receive a ton of mail. My issue is with Canada post that they have lost my Priority courier package, they should be able to verify where it is. That is why I paid the money I did, got a tracking number etc.

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Outland Application (Singapore for Thai National)
Nov 18 2009 - Letter arrived Sponsorship approved
Nov 26 2009 - PRV "in process"
March 12 2010- PPR by mail!
April 10 2010-Landed!
MARLENA
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« Reply #13 on: November 06, 2009, 07:59:24 am »

When you check online with post Canada your tracking# what information do they provide you?Huh? Does it say lost?Huh
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venner78
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« Reply #14 on: November 06, 2009, 08:10:34 am »

Hello thai/peg ,
I have the same problem with royal mail. I send email to CHC london,they reply with positive answer ( they received my documenst). They ecas Will not tell any thing.
br
topperne
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