Hello!
I've just worked out my first resume to find a job in Canada. It would be great if you could check it and maybe give me some feedback/suggestions. I just copy/pasted it, so don't give attention to the design. I don't know if i used the best action words and it seems i used words like "proficient" to many times?
I need a resume for IT positions (systems adminstration, engineer etc.). You will probably find the one or other wrong expression or grammar failure, I would really appreciate if you would mention them to me.
That leads me to my second question, are there forums out there especially for such things like resume rating?
And last but not least, if i apply on a entry level position, how do i explain that i know my experience is to high for it, but in fact that i just need a job, the level of the job as well as the payment of it isn't that importent for me, without selling me to cheap? I mean, I would really be motivated to apply for an entry level position to get experience working in canada and work my way up. And i really prefer an entry level position in the it instead of any kind of survivel job.
Excuse me for eventuell misspelling, worked hours on the resume and i just need a bed now

.
Thanks in advice for helping me out
Resume v1.0:
Surname Name
Current: After month day, 2011: (adress, i'm relocating to vancouver in July, i thought i'd list both)
xxxxxxx xxxxxxxx
xxxxxxx xxxxxxxxx
xxxxxxxx xxxxxxx
E-mail: xyz @ xyz..com Mobile: +000 00 000 00 00
A short text explaining why I'm motivated and what my further goals are...
A short text explaining why I'm motivated and what my further goals are...
A short text explaining why I'm motivated and what my further goals are...
A short text explaining why I'm motivated and what my further goals are...
A short text explaining why I'm motivated and what my further goals are...
SUMMARY OF QUALIFICATIONS
Extensive knowledge of technology terms and developments.
Expert in troubleshooting, repair, maintain and installation of hardware and software (Apple Macintosh as well as Windows systems)
Proficient troubleshooting of LAN, WLAN, DNS, DHCP, SMTP, Switches, Routers
Expert in installation and configuration of PC peripherals
LAN, WAN network monitoring
Expert in desktop support
Proficient writing properly reports, technical documents to assist users as well as write documentations of the systems configuration.
Proficient keeping viruses, male- spyware, and all kinds of security problems away from systems
Proficient applying operating system updates, patches, and configuration changes
Experienced in creating and managing backups
Ability to instruct and train new staff members
Proficient helpdesk support
Good knowledge of scripting and packaging software for distribution of client workstations
Ability to install and maintain a wide range of software, including graphical software such as autodesk maya
PROFESSIONAL EXPERIENCE
System Engineer, Apple Macintosh and Windows March 11 July 11
Company name
Troubleshoot hardware and software
Repair of hardware as well as fixing software issues
Troubleshoot any kind of problems of any kind of customers
Installing and configuring new hardware and software
Creating backups for customers as well as images
Phone helpdesk support
Teamviewer support
Report and documentation of done works
Sales assistance
Hewlett Packard Customer Engineer July 06 March 11
Company name
Troubleshoot and repair of PC's, notebooks, tablet PC's and servers (hardware as well as software)
Troubleshoot and repair of printers, designjets and multifunctional devices
Installation and configuration of the Hewlett Packard brand (PC's notebooks, tablet PC's, and servers)
Installation of PC peripheral divices including internet and E-mail configurations
Applying operating system updates as well as bios updates
Reporting of orders and system configurations on company specific applications
IT-Systems administrator Feb 06 May 06
Company name
Securing problem free operation of standardized IT infrastructure on two sites
Installation, troubleshoot and maintain of workstation, server, peripherals and LAN Systems
Troubleshooting errors, consultation, service and support when problems occurred
Scripting and packaging of software for distribution to client workstations
Licence management and maintenance of internal hardware and software
Securing internal helpdesk operation and timely troubleshooting of incoming orders
Creation of training, installation and system configuration documentation as well as conducting internal staff trainings.
Computer Science Staff (internship) Oct 05 Feb 06
Company name
User support of 350 employees
Maintenance and support of 200 workstations
Hardware and software installation of FAT-Clients
User trainings and introduction classes for new staff members
Independent problem solving, processing support and helpdesk support
Participation in a project entitled Introduction to active directory in regional psychiatric services in the southern district.
APPRENTICESHIP
Apprenticeship as an Informatiker (computer scientist) during four years with a federal certificate of proficiency).
Company name July 01 July 05
In-house services:
Installation and configuration of IT workstations (Apple Macintosh as well as Windows)
Troubleshoot, repair and maintain hardware and software (Apple Macintosh as well as Windows)
Apply patches and system updates
Create and manage backups and images
Ordering spare parts for both platforms
Dispatch of defective hardware to service centers
Phone helpdesk support
Off-site services:
Key costumer services and consultation
Repair work for customers from all market segments
Network concepts and installations according to customer requests
Installation and configuration of LAN, ISDN, DSL, TV cable
Sales:
Temporary assignment in the store
Order processing
Mail and register assignments
Customer service in German and English, verbally as well as writing
EDUCATION
Federal certificate of proficiency in computer science
Technical college
Hewlett Packard certifications
ADDITIONAL SKILLS
Languages:
English - fluent
German - native
Driving Licence
Swiss driving licence
VOLUNTARY WORK
PADI Divemaster,
Webmaster of local diving club
PERSONAL INTERSTS
3D Character setup (rigging, skinning, scripting)
3D CG art general
Scuba Diving
Games
Movies