My child's PR card has arrived, but mine is not

My daughter and I arrived in Toronto last April 26, 2012. We had a very friendly and convenient experience at the airport and were told that our PR cards will be sent to the local address I gave the officer after 2 months. We made an exit after 2 weeks to our home country and I went back to the middle east for work responsibilities leaving my daughter with my mother. I plan to come back to Toronto alone and seek employment after which I could sponsor my mother to bring my daughter back to Canada. However, I needed my PR card to be sent to me via courier for re-entry to Toronto. When I called our family friends way back there, they have already received my daughter's PR card last July 3, but mine is not. I am wondering now whether there could be some problem regarding my PR card since we received our SIN card on the same day while we were staying in Toronto. Please advice me. Is there any way I could call the Canadian Immigration agents outside Canada because their hotline number (1 888 242-2100) is only within Canada. How could I check the status of my initial PR card application?