medical exams for sponsoring some doubts

[andresincanada]

I am  sponsoring  my  NEW  WIFE  from  Cuba and she has  2  children, she is going to make the  medical exam and also  the  children, but  they   down there  don't know how much I have  to pay for  the medical exam for all of them  and  when. I called the  hospital over there in Havana and they  said they are not  collecting the  money  for medical exams, that once the VISA is granted  we have  to pay for it, but as far I know  when you are  sponsoring someone,   you have to pay the medical exam   right away, not at the  moment  of  when THE  VISA IS GRANTED, I NEED HELP IN THIS  ISSUE

[can_usa_97]

I am not familiar with Cuba/Havana but in the US - you pay up front, and I've never heard of anyone else indicating that they didn't have to pay until the visa was granted. It'd be nice if that was the way though! If your not approved, then you don't pay?

Are you using an approved DMP?

Doing a searcch for DMPs in Cuba, it appears there is just one;
Centro Habana   Medical Team Cuba    Hospital '' Hermanos Ameijeiras'',
San Lázaro No. 701, e/ Belascoain y Marqués González,,
(entrance at ground floor Marqués González), planta baja,
   (53 7) 876-5163
(53 7) 877-6077 Hospital

Is that where you are calling?

[andresincanada]

yes that  is the place  where  we are going to do the exam , but  they are not getting the payment there, I talked to them    

[can_usa_97]

Could your wife bring in the paperwork from the application where it says what she is meant to do and make the appointmetn in person?