Ok. And it shows up on his credit card statement? Where did it say "transaction not transferred" (at the screen he came to immediately upon clicking submit?)? Anyway, the fact that some VOs, sometimes are asking people to pay one way or the other is ridiculous. The CIC page on paying fees gives two options: paying online through their system and paying through a financial institution inside Canada. These are facts. As long as an applicant pays one of the two ways and follows the specific directions that CIC spells out with regard to making and sending proof of these payments, they cannot pick or choose for people. There was someone from the Buffalo thread who had the opposite problem: she payed at a bank at the very beginning, included the receipt in her application, and yet Buffalo still asked for the RPRF. Now, I can understand that CIC would *prefer* the online option, that makes perfect sense, but they cannot reject a payment made at a bank per their own instructions! And how they can reject an online payment is beyond me.
The reciept he got from cic says "Transaction not Transferred". When he called up the call center, they said its only a glitch and that the next time you try, it might or might not work again. And the money is going to be returned to him in the next billing cycle. He's going to try again tonight but has already ordered the bank form to be on thesafe side. But if its not an acceptable mode of payment, we will not try again cos then that would mean almost 1000 CAD stuck till the end of the month for us. Such confusion
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