"Your application for a work permit cannot be approved as requested without a valid Labour Market Opinion and Confirmation from HRSDC" is the reason they gave. We obtained an LMO when our caregiver started employment and CPC has it on file. We provided them with a copy of the new contract and a letter need for services. I'm pretty sure we did everything right. Apparently an LMO is required for other categories of jobs but not LCP. Can we ask CPC to review the case?
You can probably call CIC. If you did everything "by the book" then the officer erred in giving a refusal. Did she send a copy of her previous WP with you, with the application package?