IEC Work Permit introduction letter

[rhiannon]

Hello

My partner has been accepted for the international experience Canada. He receievd an introduction letter via email however this went to his junk email and has now been deleted. How do we get another email for the introduction letter sent? We have tried calling the high commission Canada in the uk but so far have had no luck. My partner has been accepted we just need another letter emailed. WHAT TO DO??? Any help would be much appreciated.

Many Thanks

[PMM]

Hi

Hello

My partner has been accepted for the international experience Canada. He receievd an introduction letter via email however this went to his junk email and has now been deleted. How do we get another email for the introduction letter sent? We have tried calling the high commission Canada in the uk but so far have had no luck. My partner has been accepted we just need another letter emailed. WHAT TO DO??? Any help would be much appreciated.

Many Thanks

A case specific email to London.  The address is on the web site.  http://www.cic.gc.ca/english/information/offices/missions/london.asp

[rhiannon]

Thank you for the address. However I have phoned them non-stop for the last week and they will not help nor reply to my email. Do you know of any other way to get help on this matter?