I sent two applications, both got approved, need refund against one

[farhaniqbal]

My problem is as follows,

In the month of November 2009, I sent an application for Permanent Residence to CIC Canada. But just after I posted the application I realized that I forgot to send my wife's Additional Family Information Form. I filled another application and Additional Family information Form of my wife and posted it to CIC Canada. On 21st January 2010 I received an email that my application is being recommended for final eligibility determination and I was given a file no, and receipt no of payment of CAD 1100.

Now today March 10, 2010, I have received another email that my application is being recommended for final eligibility determination, I have been given a new file no and another receipt of CAD 1100.

Now I want a refund of 1100 CAD because the fee has been deducted twice. I will be submitting full documents in a few weeks against my file no sent to me on 21st January 2010. And need a refund for fee charged against second application. Please suggest me the proper course of action which I should take for this refund.

Thanks & Regards
Farhan Iqbal

[bennyameh]

Hi
This is a very tough one,you should have stop further payment deduction on the first form submitted by informing you bank and now that CIO has process both applications,you will have to be very patient in the refund process.
Good luck
Benny 

[jes_ON]

you have two applications with two different file numbers, right? It's not the second fee you need refunded, it's the first one because that was the application with incorrect information. 

Suggest that you send a request for withdrawal of the first application and a refund.  The two files were not linked initially.  Suggest you check e-CAS (using receipt numbers or interim file numbers) and see if they are still separate or are linked.  If they are linked, you might have to write a letter of explanation, and be very clear about which application is correct and which one is not.

[farhaniqbal]

Nah, there was no incorrect information. The first Application missed one form, wife's additional family information form. All the information in all other forms were same in both the applications. When I check my application status on www.cic.gc.ca with both these file no, I get the same information which is as follows

We received your application for permanent residence on November 16, 2009.
 
We reviewed your application and sent you a letter on January 21, 2010. Please consider delays in mail delivery before contacting us.

So I think when they charged my money and entered my data, they got to know about my previous application I had sent an email to CHC Islamabad, explaining them the situation and asked them to refund me the fee charged against SECOND application, today I received an email from FSW Centralized Intake Office

My second file no on top

Dear Sir:
 
This refers to recent correspondence received at our office requesting to withdraw your Application for Permanent Residence in Canada as a Federal Skilled Worker.
 
As you have informed us that you do not want to proceed with your application, we have closed your file.  You are entitled to a refund of the fees submitted with your application which you should receive within 8 to 12 weeks.
 
Thank you for your interest in Canada.

So now I have to pay the credit card this month, and will get the refund only after 2-3 months

[jes_ON]

Yeah, the wait for the refund isn't fun.  Here's hoping they understood correctly and that one application remains in processing.

[rslcanada]

Did you put a covering letter in your second application and stating to disregard the first one?

[belize]

same thing happen with me and what I did I sent email and fax with explanation and request them to kindly refund my fees which I paid twice and they did but I received check after one year. But make sure update them as soon as possible with both receipt.
regards,

[farhaniqbal]

same thing happen with me and what I did I sent email and fax with explanation and request them to kindly refund my fees which I paid twice and they did but I received check after one year. But make sure update them as soon as possible with both receipt.
regards,

One year?? OMG!!! They said 8-12 weeks. One week is hell lot of time. Can I request them to adjust this refund amount in my RPRF and only refund me the balance which is 200 CAD

[yesIcan]

farhaniqbal

in case you haven't noticed, there are instructions in AOR email of how to "request for withdrawal of your application and refund fees". Select one application, write a letter of withdrawal, attach a copy of AOR email and send it to local CHC.
Meanwhile, start collecting documents for the other application.