happy and nervous

hello friends , a week ago i recieved a call from canadian embassy in islamabad , and my and my family's passports were requested , we did not received any document only a call from ebassy's number , so we responded to the call and sent our passports , when i asked the caller about when visas will be issued , caller said that they will isue the visa very soon and forward our passports to IOM (internation organisation for migration ) and IOM will do the arrangement for our flight nd evething , guys i am very confused about how IOM office works and how long do they take in cases from peshawar pakistan , its been two weeks since i sent my passports but still hav not recieved ny response i am afraid about ny damage to our passports ny one familliar with IOM please help me