I will have to chime in since things have changed from the last time I called the Lewiston Bridge custom. I am landing next week and I am preparing to export/import my vehicle as well. I hope this information will help some people who are in the same situation.
I called US customs at Lewiston Bridge (716-282-1500) and the recorded message told me to call the vehicle export information office at 716-843-8359.
According to them, we must e-mail them 72 hours prior to exporting the vehicle and receive a confirmation e-mail back (which needs to be present at the time of export for some reason).
You will need to e-mail at this addres >> Buffalovinnyoffice @ dhs.gov
In the e-mail you must include the descriptions of your vehicle (i.e. Make, Model, and VIN #). With in a couple of hours you will receive the e-mail saying this:This e-mail response serves as your confirmation that CBP has received your vehicle export information. You may export the vehicle 72 hours from receipt of this e-mail during regular business hours.
Business hours are Monday through Friday from 8:00 a.m. to 4:00 p.m. We are closed on all U.S. federal holidays. This Office will be closed on December 24th, 2010 and December 31st, 2010.
The Lewiston Bridge is the only place to export a vehicle in Western New York.
Vehicles for export may not be brought to Canada prior to being formally exported by U.S. Customs and Border Protection. Failure to comply with the requirements set forth in 19 CFR 192.2 may result in a penalty action.
Things required at time of vehicle export:
The vehicle which is to be exported.
Original title. Vehicles that have no title, (ex: snowmobiles, ATV's, backhoes, forklifts, etc) must present a registration and/or bill of sale. Registration and/or bill of sale serves as your ownership (title). This requirement varies from state to state. It is your responsibility to determine what that state's ownership requirements are.
WHTI compliant identification for yourself and all parties with you. Please refer to the following website for information on WHTI compliant identification: http://www.getyouhome.gov/
Lien release if a lien is present on the vehicle. Note: This can be done by having the finance company sign off on the original title itself (along with the finance company's stamp) or an original letter from the finance company indicating that the lien is released. For those vehicles that are still being financed, you may present a certified copy of the title, along with an original letter from the finance company that states that the vehicle can be exported.
This printed, e-mail confirmation including your original message to CBP.
Additional information can be obtained via the Vehicle Export information line (716)843-8359.
All questions must be directed to buffalovinnyoffice @ dhs.gov.
Vehicle Export Office
US Customs and Border Protection
1 Lewiston Plaza
Lewiston, NY 14092
Phone: (716) 282-1500 option 3 (emergencies only)
Phone: (716) 843-8359 (information line only)
Fax: (716) 285-3565
buffalovinnyoffice @ dhs.gov