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Author Topic: E-case down?  (Read 553 times)
lenardparnold
Star Member
****

Posts: 160
Ratings: +9
Visa Office......: Singapore
App. Filed.......: 20/10/2010 sent to Canada
File Transfer...: 29/11/2010 Sponsorship approved, PR app sent to Singapore

« on: July 23, 2011, 10:23:23 am »

Just noticed I now cannot log in using e-case using our names / date of birth / receipt #. Before, no problems besides massive delays in any updates, etc. But now it's as if I nolonger have an account. This happened to another fellow applying at the singapore office as well.
Logged

Application recieved by Singapore Dec. 8th, 2010. "In progress" as of June 1st, 2011.
ddobro2
Champion Member
******

Posts: 2588
Ratings: +37
Category........: FAM
Visa Office......: Buffalo, NY

« Reply #1 on: July 23, 2011, 10:43:23 am »

Hmn, odd. I WAS able to log in successfully a couple of hours ago, so I'm not sure what's going on.
Just noticed I now cannot log in using e-case using our names / date of birth / receipt #. Before, no problems besides massive delays in any updates, etc. But now it's as if I nolonger have an account. This happened to another fellow applying at the singapore office as well.
Logged

8 months, 1 week, and 6 days from application filed to PPR

Landed February 11, 2012

All recent Buffalo applicants spreadsheet: http://tinyurl.com/3rpdwav
CharlieD10
VIP Member
*******

Posts: 4655
Ratings: +130
Category........: FAM
Visa Office......: KGN
App. Filed.......: 15-02-2011
File Transfer...: 09-05-2011
Med's Done....: 17-01-2011, 08-03-2012
Interview........: Waived
Passport Req..: 30-3-2012
VISA ISSUED...: 13-04-2012
LANDED..........: ?

« Reply #2 on: July 23, 2011, 10:54:39 am »

Some offices, I suspect, do their data uploads/transfers on the weekends, hence eCAS becomes unavailable for people trying to access information from those offices.

I highly recommend the eCAS tracker by matthewc.  It saves me from obsessively checking it myself every day.  Once in a great while, even though the tracker hasn't contacted me, I check to see if everything is hunky-dory, otherwise, I just leave it alone.  That way I'm not panicking if anything changes or if I can't access it.   
Logged

http://tinyurl.com/Kingston-Jamaica

Spreadsheet for KG applications status since 2008.
lenardparnold
Star Member
****

Posts: 160
Ratings: +9
Visa Office......: Singapore
App. Filed.......: 20/10/2010 sent to Canada
File Transfer...: 29/11/2010 Sponsorship approved, PR app sent to Singapore

« Reply #3 on: July 23, 2011, 10:58:04 am »

Yea I check it every morning and night. Tongue
Logged

Application recieved by Singapore Dec. 8th, 2010. "In progress" as of June 1st, 2011.
Stumpedmom
Hero Member
*****

Posts: 529
Ratings: +12
Category........: FAM
Visa Office......: Buffalo
App. Filed.......: 22/03/2011 Receivd CPC-M
AOR Received.: 16/06/2011
File Transfer...: 06/05/2011 Received in Buffalo, 01/2011 to Los Angeles
Med's Done....: 12/10/2010
Interview........: waived...obviously cuz we got the PPR
Passport Req..: 16/8/2011
VISA ISSUED...: 24/8/2011 in our hands 8/29/2011
LANDED..........: 3/9/2011

« Reply #4 on: July 23, 2011, 10:29:57 pm »

There was also something posted on the CIC website about it being down this weekend sometime for maintenance again....I just logged in and was fine!!!
Logged

mirjahan
Hero Member
*****

Posts: 526
Ratings: +4
Category........: FAM
Visa Office......: Singapore
App. Filed.......: 25-05-2011
Med's Done....: 18-04-2011
Interview........: Waived
Passport Req..: 07-02-2012
VISA ISSUED...: 28-02-2012
LANDED..........: 03-04-2012

« Reply #5 on: July 24, 2011, 05:31:08 pm »

I am not able to see my status since saturday.
Always shows unable to verifie information even try with client number and receipt number


Logged
Canada 2010
Star Member
****

Posts: 71
Ratings: +0
Category........: FAM
Visa Office......: Port of Spain
App. Filed.......: March 16th, 2011
AOR Received.: July 27th, 2011
Passport Req..: August 2nd, 2011
VISA ISSUED...: August 18th, 2011
LANDED..........: October 4th, 2011

« Reply #6 on: July 25, 2011, 03:24:32 pm »

My line concerning 'In Process' of my hubby's PR application has also been missing since Saturday.
Logged
CharlieD10
VIP Member
*******

Posts: 4655
Ratings: +130
Category........: FAM
Visa Office......: KGN
App. Filed.......: 15-02-2011
File Transfer...: 09-05-2011
Med's Done....: 17-01-2011, 08-03-2012
Interview........: Waived
Passport Req..: 30-3-2012
VISA ISSUED...: 13-04-2012
LANDED..........: ?

« Reply #7 on: July 25, 2011, 03:35:01 pm »

Like every other computer system, eCAS is subject to breakdowns, maintenance downtime, errors and crashes.  Add to that the fact that CIC is still rolling out the GCMS, and expect that there are going to be times when it goes haywire.

If it doesn't work today, give it a few days and try again. 

A watched pot never boils.
Logged

http://tinyurl.com/Kingston-Jamaica

Spreadsheet for KG applications status since 2008.
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