lillyvb
Full Member
Posts: 43
Ratings: +0
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« on: May 23, 2011, 11:32:43 am » |
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i've noticed my home address is written incorrectly on the Ecas and even though i've emailed them several times, they still wont put my home address correctly, any suggestions on what i can do? I even had my husband to email them and they replied back to him saying they will update they info but they havent, but when i message them i dont even get an automatically reply from them..
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Makool
Star Member
Posts: 110
Ratings: +1
Category........: FAM
Visa Office......: Bogota
App. Filed.......: Sep-25-2010
Doc's Request.: Feb-15-2011
AOR Received.: Feb-15-2011
File Transfer...: Nov-01-2010
Med's Done....: Oct-16-2010
Passport Req..: Mar-15-2011
VISA ISSUED...: May-10-2011
LANDED..........: May-31-2011
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« Reply #1 on: May 23, 2011, 11:47:56 am » |
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Try to call them in Mississauga and explain the problem, after that send a letter requesting the change, in in the future there is a problem you have proof that you did the right thing..but first try to call them....and explain all that you just wrote.....
good luck
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lillyvb
Full Member
Posts: 43
Ratings: +0
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« Reply #2 on: May 23, 2011, 12:43:39 pm » |
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My husband called to the call center they said they cant do anything about it, i called canadian embassy in my country, they said they cant do anything about it over the phone, i explained to them about all my emails yet she refused to help me. I simply dont know what else to try, unless i try to submit more proof of relationship and also a request to update my home address (if i can do so, i heard someone just went to the embassy and dropped off more proof of relationship without them to request it)
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Makool
Star Member
Posts: 110
Ratings: +1
Category........: FAM
Visa Office......: Bogota
App. Filed.......: Sep-25-2010
Doc's Request.: Feb-15-2011
AOR Received.: Feb-15-2011
File Transfer...: Nov-01-2010
Med's Done....: Oct-16-2010
Passport Req..: Mar-15-2011
VISA ISSUED...: May-10-2011
LANDED..........: May-31-2011
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« Reply #3 on: May 23, 2011, 06:47:20 pm » |
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Try to update tha info online, use the address that you have now the wrong one, and then a few minutes later try to update always online, with the right one even knowing that you have the right one now just to update their system, try to send that letter as I told you if something happens you will have a proof that you were trying to do the right thing and nobody was able to help you, it's weird as this is a delicate matter but just in case cover your back as much as you can send the letter to both Mississauga and your VO.
Good luck
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Canadagirl85
Star Member
Posts: 198
Ratings: +1
Category........: FAM
Visa Office......: Vegreville
Med's Done....: 23/12/10
Interview........: Waved
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« Reply #4 on: May 23, 2011, 07:09:36 pm » |
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i've noticed my home address is written incorrectly on the Ecas and even though i've emailed them several times, they still wont put my home address correctly, any suggestions on what i can do? I even had my husband to email them and they replied back to him saying they will update they info but they havent, but when i message them i dont even get an automatically reply from them..
Same thing happen to me but I updated mine on the website but after I updated mine I was not able to log in..... So weird... But there is an option on the website to change your address . In my case they forgot to put my apt number....:s |
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03/08/11- Application SENT!
03/14/11- Application received
04/08/11- In process
02/19/12- AIP!!!!
03/03/12-Decision Made!
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lillyvb
Full Member
Posts: 43
Ratings: +0
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« Reply #5 on: May 23, 2011, 08:17:20 pm » |
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I've tried that several time as well, but it doesnt change.
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Annie_Annie
Star Member
Posts: 198
Ratings: +2
Category........: FAM
Visa Office......: Manila
App. Filed.......: April 04, 2011
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« Reply #6 on: May 23, 2011, 09:08:38 pm » |
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I experienced that also, what i did was i update it on their website and after a week i saw my correct address on my ECAS...  |
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April4-CPC-M
May10-DM
June2-CEM received
June11-Medical received
June27-AOR(PPR/PC from Japan)
Aug.23-Passport and PC sent(In Process)
Sept.23-CEM phoned Visa pick up
Sept.26-DM/Visa received issued Sept 22
Flight Oct. 05,2011
*Toronto*
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Makool
Star Member
Posts: 110
Ratings: +1
Category........: FAM
Visa Office......: Bogota
App. Filed.......: Sep-25-2010
Doc's Request.: Feb-15-2011
AOR Received.: Feb-15-2011
File Transfer...: Nov-01-2010
Med's Done....: Oct-16-2010
Passport Req..: Mar-15-2011
VISA ISSUED...: May-10-2011
LANDED..........: May-31-2011
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« Reply #7 on: May 23, 2011, 09:16:22 pm » |
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I experienced that also, what i did was i update it on their website and after a week i saw my correct address on my ECAS... Yes I suggest that as well, try to do it too lillyvb, send a letter to Mississauga and your VO so the day of tomorrow you have proof that you were trying to do the right thing even when they were not willing to help. |
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fprince
Champion Member
Posts: 1654
Ratings: +10
Category........: FAM
Visa Office......: நியூ டெல்லி, India
App. Filed.......: Nov 22, 2010
AOR Received.: Dec 22, 2010
File Transfer...: Jan 4, 2011
Passport Req..: May 6, 2011 ( CSE EMAIL )
VISA ISSUED...: May 20, 2011 ( Received May 28 )
LANDED..........: June 21, 2011
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« Reply #8 on: May 23, 2011, 09:31:10 pm » |
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i've noticed my home address is written incorrectly on the Ecas and even though i've emailed them several times, they still wont put my home address correctly, any suggestions on what i can do? I even had my husband to email them and they replied back to him saying they will update they info but they havent, but when i message them i dont even get an automatically reply from them..
Are you the sponsor or applicant? Sponsor - Change it online and it can take 2-4 weeks to show the new address on ecas applicant - depending on VO. fax or email..no idea when they will change Your husband, if he is a sponsor CAN NOT chage a applicant's address, you as an applicant need to. If you are the applicant, you need to contact your VO to make the change. Depends on which VO you are from. |
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medellinguy
Hero Member
Posts: 401
Ratings: +4
Category........: FAM
Visa Office......: Bogota
App. Filed.......: 29-10-2010
Doc's Request.: Everything in order I guess
AOR Received.: 07-04-2011
File Transfer...: 03-12-2010
Med's Done....: 15-09-2010
Passport Req..: 07-07-2011
VISA ISSUED...: 01-08-2011
LANDED..........: 07-09-2011
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« Reply #9 on: May 23, 2011, 10:14:53 pm » |
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If my wife just sent a letter to the VO with her sticker saying that her address is wrong (2 months ago), the next communication with the VO won't be correct...they won't correct it? I thought since it's from an office abroad, CIC in Mississauga can't do anything about it because when you click on the link to change the address, it tells you to communicate to your visa office.
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fprince
Champion Member
Posts: 1654
Ratings: +10
Category........: FAM
Visa Office......: நியூ டெல்லி, India
App. Filed.......: Nov 22, 2010
AOR Received.: Dec 22, 2010
File Transfer...: Jan 4, 2011
Passport Req..: May 6, 2011 ( CSE EMAIL )
VISA ISSUED...: May 20, 2011 ( Received May 28 )
LANDED..........: June 21, 2011
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« Reply #10 on: May 23, 2011, 10:22:33 pm » |
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If my wife just sent a letter to the VO with her sticker saying that her address is wrong (2 months ago), the next communication with the VO won't be correct...they won't correct it? I thought since it's from an office abroad, CIC in Mississauga can't do anything about it because when you click on the link to change the address, it tells you to communicate to your visa office.
Depends on whos making the change. Sponsor adrdress or applicant. You never clarified this. I as a sponsor can change my address any time ONLINE. My wife needs her her file ID and the visa office procedure ( online,fax,email ) to change her mailing addy. |
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medellinguy
Hero Member
Posts: 401
Ratings: +4
Category........: FAM
Visa Office......: Bogota
App. Filed.......: 29-10-2010
Doc's Request.: Everything in order I guess
AOR Received.: 07-04-2011
File Transfer...: 03-12-2010
Med's Done....: 15-09-2010
Passport Req..: 07-07-2011
VISA ISSUED...: 01-08-2011
LANDED..........: 07-09-2011
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« Reply #11 on: May 23, 2011, 10:47:15 pm » |
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well, my wife sent a letter asking for the change to the visa office in Bogota. She is the applicant and I am the sponsor.
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visita44
Star Member
Posts: 184
Ratings: +4
Category........: FAM
Visa Office......: Vegreville
App. Filed.......: Mar 4, 2011
Med's Done....: Jan 27, 2011
Interview........: Mar 13, 2012
LANDED..........: Mar 13, 2012
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« Reply #12 on: June 23, 2011, 06:50:33 pm » |
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I have tried to update my old address on ecas and put my new address because I moved to a new place and it went just fine. After 15 days I saw my new address on ecas.
There is a note on the ecas web page that after you update your address, they'll advise you not to log in to ecas for 15 days or else there will be problems. I guess it's just the way it is, it takes time for them to update or process something because of the volume of applications they receive.
I hope this will help......
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redtag
Hero Member
Posts: 867
Ratings: +0
Category........: FAM
Visa Office......: MANILA
App. Filed.......: JAN. 6, 2011
Doc's Request.: MAY 25, 2011
File Transfer...: MAY 11, 2011
Med's Done....: MAR. 30, 2011
Interview........: Not required
Passport Req..: MAY 25, 2011
VISA ISSUED...: AUG.14.....received AUG. 23
LANDED..........: October 10, 2011
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« Reply #13 on: June 24, 2011, 06:41:50 am » |
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Hi everyone! same with mine, but they print my name misspelled. I attached a formal letter when I send my passport to them but still no changes at all.
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 "Patience is the companion of wisdom." |
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turquoise
Star Member
Posts: 100
Ratings: +1
Category........: FAM
Visa Office......: Vienna
App. Filed.......: 04/2011
Doc's Request.: 07/2011
File Transfer...: 05/2011
Med's Done....: 04/2011
Passport Req..: October 6, 2011
VISA ISSUED...: October 13, 2011
LANDED..........: October 14, 2011
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« Reply #14 on: June 24, 2011, 08:54:26 am » |
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so relate to this!
When they process my citizenship, in e-cas they put online that my application was received & processed at Sydney, Australia instead of Sydney, Nova Scotia.
Now, I have the same error over & over again on my husband's mailing address. everytime I tried to change it. after weeks, it will show the corrected address but weeks after I log-in again it goes back to the wrong mailing address. I already tried to fix it twice & now this is my 3rd time.
e-cas isn't really reliable...plus some VO won't put "decision made" not until they stamp visa on your passport or even landed.
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