One of my experiences was same as urs but for onething, it was the worst.
when i saw change in the ecase,i called and informed consultaant/s in no time.surprisingly,instead of paying attention to my words,they tried to fool me by saying "ecas changes r unreliable and they dont go by it".then i requested them to send CSE and i followed up regularly to find feed back.they confidently tried to calm my apprehension, this went on for more than a mth untill i find another change in ecas.
Bang! I kw somewhere sth went wrong.when i call them i hear that chc london infact had sent communication( by e mail) before my first ecas change and the worst part is that,the time frame given by chc had expired.i literally felt bomb in my chest.i had tough time to find the truth,my hunt went on calling different people in diff countries of their organisation till i got to the root of it.they tried their best to conceal truth and divert the matter by saying," they can get extension".above all, these people instead of informing me straight away, wanted to get extension first and then call me.they had put their max efforts to get me blindfolded concerning their negligent act.
What happened next,i will write for sure oneday.
Dear all forum members be attentive and get authoritative with ur consultants if the situation demads.
I am really scared reading your post. Sometimes, we get totally tied up with the routine and may not find time to check the online status.
Seniors, i have a question.
Can we change the contact address for communication? Currently, the consultant's name is appearing there. Will it affect our case in any manner if i change the address? By keeping the consultant, is there any value addition i can expect?