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Author Topic: Do they save the emails....What do you think guys???  (Read 471 times)
TMSB
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Posts: 302
Ratings: +6

« on: March 22, 2011, 09:43:08 am »

Hi all,,

It is one of the questions that comes to my mind every time I want to send an email to CHC, do they save the emails they receive and send individually for any applicant? in this question I meant, If i send CHC an email now, will they know that I sent them an email a month ago and can they also know what it the contents of the previous email??

regards
Thar
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mot
Star Member
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Posts: 192
Ratings: +3
Category........: FSW1
Visa Office......: accra
App. Filed.......: 10 04 2006
Doc's Request.: God's time
AOR Received.: 27 06 2006
IELTS Request: done. 7.5 overall
Passport Req..: Kairos time

« Reply #1 on: March 22, 2011, 09:47:44 am »

most likely
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canadaforall
Champion Member
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Posts: 1331
Ratings: +57
Category........: FSW1
App. Filed.......: 30th January 2009
Doc's Request.: February .12 .2009
AOR Received.: 30. 08.2009
IELTS Request: no
File Transfer...: 16.2.2009
Med's Request: march 27th 2012
Med's Done....: 5 april 2012
Interview........: waved
Passport Req..: March 27th 2912

« Reply #2 on: March 22, 2011, 09:50:46 am »

most likely

Yes, they do i saw all the e.mails i wrote to the visa office in my caips results.
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January 30th 2009  : Application Filed
 february 12th 2009 :
 June 30th 2009      : Documents sent to Visa Office
  february 23rd 2012 : In process with received by Visa Office in the inside details. address also disappeare
27th March  medicals, pcc,
Gav
Hero Member
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Posts: 562
Ratings: +13
Category........: FSW1
Visa Office......: New Delhi
NOC Code......: 4131
App. Filed.......: Nov 13, 2009
AOR Received.: 13 Feb, 2010
File Transfer...: 27 Jan 2010
Med's Request: 5 oct 2010
Med's Done....: 13 Oct 2010
Interview........: Waived
Passport Req..: 05 Oct 2010
VISA ISSUED...: 2 Apr 2011
LANDED..........: 11 May 2011

« Reply #3 on: March 22, 2011, 10:03:18 am »

Most likely they have a system similar to e-mail based customer service which companies uses....u send an e-mail it goes to their client....saved...answer given.....e-mails will get the query number....n all...since they have standard replies they have it in their software only.....something like...KANA software for e-mail based customer service

Hi all,,

It is one of the questions that comes to my mind every time I want to send an email to CHC, do they save the emails they receive and send individually for any applicant? in this question I meant, If i send CHC an email now, will they know that I sent them an email a month ago and can they also know what it the contents of the previous email??

regards
Thar
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ahmadtajwer
Champion Member
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Posts: 1002
Ratings: +41

« Reply #4 on: March 22, 2011, 10:41:43 am »

They do save all the communications to and fro in your files and if you order CAIPS, you'll see them.

I tell you what, when I ordered CAIPS, few emails were there although couple were missing.
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Applied FSW1 : Sept 2007, Case transferred to CPP-Ottawa and Doc Req : March 2010, Docs Sent, May 2010, Landed : 2nd May 2011.
TMSB
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Posts: 302
Ratings: +6

« Reply #5 on: March 22, 2011, 10:48:43 am »

Thank you guys, that's really helpful

regards
TMSB
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Pk09
Champion Member
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Posts: 1013
Ratings: +35
Category........: FSW1

« Reply #6 on: March 22, 2011, 02:33:42 pm »

Thank you guys, that's really helpful

regards
TMSB
emails are definitly being saved. No doubt about it
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adamvaid
Hero Member
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Posts: 254
Ratings: +5
Category........: FSW1
Visa Office......: sydney,australia
Pre-Assessed..: Yes
App. Filed.......: jan2010
Doc's Request.: march2010
File Transfer...: july2010
Med's Request: received
Med's Done....: 21 jan 2011
Interview........: 29 NOV 2010
Passport Req..: 30 MAY 2011
VISA ISSUED...: ISSUED
LANDED..........: AUG 2011

« Reply #7 on: March 22, 2011, 08:07:49 pm »

Yes mate .  They save emails for sure
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TMSB
Hero Member
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Posts: 302
Ratings: +6

« Reply #8 on: March 23, 2011, 03:58:45 am »

Thank you guys. in this case, i wouldn't email them now as the last email I sent was 20th of Feb 2011. now there is no point to enquire again in such a short period.

regards
TMSB
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