This is ridiculous. I keep reading in this forum that you guys are always speaking to an operator at the CIC but I can't seem to get through to a real person. I just keep going around in circles.
So guys, what's the secret? What number do I have to call and what options do I have to press to speak to a real person?
There is ONE way that seems to be working is calling at 8am EST or JUST before 4pm EST. AKA Opening and closing time