we are in Toronto and we got email from Buffalo CIC that our passports have been sent to us on 24 July 2008 by National xpresspost Canada envelop we provided them. Since there is no tracking information on our envelop at the Canadian post so far (31 August, I have sent email to the CIC Buffalo to request information about the mail posted, like what is the route etc, so I can give that info to the Canadian post and they can track the envelop.
However, CIC Buffalo responded that they do not have information once the envelop is mailed.
I want to ask if anyone waited so long to get the documents back from Buffalo and how do they deal in this situation.
Any reply will be helpful.
-You said that you provided Xpresspost Canada envelop, do you have the receipt when you purchased? The receipt should have the tracking number.