Just phoned them. They asked if I included a Offer of Permenant employment. I said I had, because, well, I did. Then they said (in summary) "Yes CIO made a mistake... but there's nothing we can do. You have to resubmit your application and mark it urgent to reinstate your case."
What a joke. I'm utterly appalled at this. I refuse to have to wait till the pack comes back and resubmit again because how can I then prove that it was their mistake? It's just disgusting this whole thing. I'm fuming.
My work permit runs out in June next year, I was counting on this progressing properly to ensure I did not have to obtain a new LMO/TWP.
Sorry for my delayed reply, only just got out of bed to read this must have just missed it last night.
I agree this is utterly appalling and completely unacceptable. Travel Dream experienced a similar level of incompetence when his entire package was returned (after a THREE MONTH delay) because they claimed he had not submitted some passports which he had.
FSW2, although they don't have to worry about cap limits and proof of funds and duties matching the 29 list, do have a ticking clock because they need to get their application finalised prior to their TWP expiring, otherwise they have to apply for LMO all over again and pray that they get it approved second time around. So in a way it's more vital FSW2 get their visas in a timely fashion than FSW1.
We spend thousands of dollars and hundreds of hours per applicant on these applications and it seems they spend little more than a few minutes employing blind monkeys to assess them
My utmost sympathies I hope you get a resolution as very quickly as possible, but if they have already posted the application there is probably little can be done until you get the application back, but hopefully they will provide you a route to getting back to the front of the processing queue so you can resend.
If there is a small silver lining in this large cloud, it seems that they will be sending rejection notifications by email, and not just by post as originally thought? Or did you email them first?