Just phoned them. They asked if I included a Offer of Permenant employment. I said I had, because, well, I did. Then they said (in summary) "Yes CIO made a mistake... but there's nothing we can do. You have to resubmit your application and mark it urgent to reinstate your case."
What a joke. I'm utterly appalled at this. I refuse to have to wait till the pack comes back and resubmit again because how can I then prove that it was their mistake? It's just disgusting this whole thing. I'm fuming.
My work permit runs out in June next year, I was counting on this progressing properly to ensure I did not have to obtain a new LMO/TWP.
Sorry to hear all this Jimmy... The center you called is CIC headquarters in Ottawa, the email you sent goes directly to CIO in Sydney... Maybe you will have a better outcome from your email.
Look, this is terrible, but you live in the States and I have heard it takes about ten days for the application to get back to you. Get all the necessary documents together and resubmit your application right away... I know, you have lost a precious few months, but hell, fight back and get it done properly right away... I honestly don't think any of us would have our visa's by June of next year, so in all probability you needed to do something about your work permit anyway...
One last thing, you wrote:
"I refuse to have to wait till the pack comes back and resubmit again because how can I then prove that it was their mistake?"
You can, apparently the application they send back will have writings, numbers, and other signs on each page... basically you can show what was sent to them originally because their own writing is all over it.